DOF Reality Transportation Wheels for 2 and 3 DOF Platforms
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- Description
- Product Features
- What's Included
- Product Specifications
- Product Installation Guide
- FAQ's
- Shipping/Returns & Warranty Policy
DOF Reality Transportation Wheels for 2 and 3 DOF Platforms
Make your DOF Reality 2DOF or 3DOF platform easier to move, reposition, load, and unload.
The DOF Reality Transportation Wheels for 2 and 3 DOF Platforms add convenient mobility to compatible DOF Reality motion rigs, including H3 and P3-style platforms.
This kit mounts two heavy-duty front wheels to the platform, allowing one person to tilt and roll the fully assembled simulator when it needs to be repositioned.
It is a practical accessory for users who need to move their simulator between rooms, adjust the layout of a simulator space, transport the platform for events, or make loading and unloading easier.
Product Features
| Feature | Details |
|---|---|
| Added Mobility | Makes it easier to move compatible 2DOF and 3DOF DOF Reality platforms without fully disassembling the simulator. |
| Two-Wheel Design | Adds two heavy-duty front wheels so the platform can be tilted and rolled when repositioning is needed. |
| Helpful for Events | Useful for simulators that are moved between rooms, loaded for events, or repositioned in showrooms and demo spaces. |
| Room Layout Flexibility | Allows easier adjustment of your simulator setup when changing room layouts, cleaning, or accessing the rear of the rig. |
What's Included
| Item | Description |
|---|---|
| Transportation Wheel Kit | Wheel kit designed to add mobility to compatible DOF Reality 2DOF and 3DOF platforms. |
| Mounting Hardware | Required hardware for attaching the wheels to the compatible platform. |
Not Included: DOF Reality motion platform, seat, controls, PC, displays, VR headset, and other simulator accessories are sold separately unless included in a specific bundle.
Product Specifications
| Specification | Details |
|---|---|
| Product Type | Transportation wheel kit |
| Platform Compatibility | Designed for compatible 2DOF and 3DOF DOF Reality platforms |
| Use Case | Moving, repositioning, loading, and unloading simulator platforms |
| Installation | Mounts to the platform using included hardware |
Setup & Installation Recommendations
- Install the transportation wheels only on compatible DOF Reality 2DOF or 3DOF platforms.
- Make sure all mounting hardware is tightened securely before moving the simulator.
- Remove loose accessories or unsecured items before tilting or rolling the platform.
- Use caution when moving the rig over uneven surfaces, thresholds, or ramps.
- After moving the platform, confirm that the rig is level and all cables are safely routed before use.
Frequently Asked Questions
Q. What platforms are these transportation wheels for? Click to expand ▼
A. These transportation wheels are designed for compatible DOF Reality 2DOF and 3DOF platforms, such as H3 and P3-style rigs.
Q. Can one person move the rig with these wheels? Click to expand ▼
A. Yes. The wheels are designed so one person can tilt and roll the platform more easily, depending on the total weight of the rig and installed accessories.
Q. Are these useful for events or trade shows? Click to expand ▼
A. Yes. They are especially useful for event setups, demos, room changes, loading, unloading, and simulator spaces where the rig may need to be moved periodically.
Q. Do I need to disassemble the platform to move it? Click to expand ▼
A. In many cases, no. The wheel kit is intended to help move the fully assembled platform more easily. However, heavy or loose accessories should be removed or secured before moving the rig.
Q. Are the wheels included with the motion platform? Click to expand ▼
A. No. The transportation wheels are typically sold as an optional accessory unless specifically included in a bundle.
Shipping/Returns & Warranty Policy
1. General Terms of Sale
All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.
Changes or special arrangements must be confirmed in writing prior to purchase.
2. Pricing and Payments
- USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
- Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
- Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
- Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
- Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
- Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.
3. Shipping Policy
Shipping Methods
- All platforms and accessories are shipped in securely packed boxes via international freight.
- Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
- Customers will receive detailed assembly instructions and all tools required for setup.
Delivery Terms
- DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
- You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
- In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
- Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
- Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
- Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
- Payment processing may take approximately 5–7 business days.
- Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
- Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.
Shipping Cost Adjustments
- Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
- If additional freight charges apply, customers will be notified prior to shipment for approval or refund.
Inspection Upon Delivery
Customers must inspect all packages immediately upon delivery.
Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.
4. Returns and Refunds
Eligibility
- Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
- Refunds will not be issued for change of mind or buyer’s remorse.
- Shipping and return shipping costs are the responsibility of the customer.
- Products must be properly packaged for return to prevent damage in transit.
- Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
- High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.
Pre-Order and Custom Orders
- All pre-order deposits are non-refundable.
- Custom-built units cannot be cancelled or refunded once production has begun.
5. Warranty Policy
Coverage Period
All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.
Replacement or repaired components receive a 6-month warranty from their installation date.
Consumer Models: M & H Series
- Warranty applies to private, non-commercial use only.
- Commercial use voids the warranty coverage.
- Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.
Professional Models
- Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
- On-site service may be offered at DOF Reality’s discretion for professional setups.
Warranty Limitations
Warranty does not cover:
- Normal wear and tear of moving components
- Improper storage, installation, or use against the manufacturer’s recommendations
- Unauthorized repairs or modifications
- Over-tightening dampers or overheating motors above 70°C
- Software-related issues or third-party system conflicts
Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.
Claim Procedure
- Report any issue in writing immediately upon discovery.
- Provide photos, video, or diagnostic details as requested.
- Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
- If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
- Customers are responsible for the cost and risk of returning defective parts.
If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.
6. Extended Warranty & Service Plans
Optional extended warranty and software/hardware support packages are available upon request for professional models only.
These plans are tailored to each installation and priced based on system specifications.
Contact support@simulatordirect.com for details.
7. Software License Terms
Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.
Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.
DOF Reality is not responsible for changes or telemetry issues in third-party software or games.
8. Liability Disclaimer
DOF Reality products are designed for private entertainment purposes only.
The company is not liable for:
- Personal injury, loss of income, or indirect damages
- Misuse, modification, or unintended operation of the product
- Software or hardware malfunctions caused by third-party equipment
Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.
9. Governing Law
Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..
10. Contact Information
For warranty claims, returns, or technical support, please contact:
Simulator Direct
Email: support@simulatordirect.com
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