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DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality H6 Universal Motion Simulator Platform
DOF Reality

DOF Reality H6 Universal Motion Simulator Platform

Sale price$7,599.00

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Email: support@simulatordirect.com
Phone: (714) 202-9416
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Description

DOF Reality H6 6-Axis HERO Universal Motion Simulator Platform

Total motion freedom for the most realistic simulation experience on Earth.

Meet the DOF Reality H6 HERO Universal Motion Simulator, the flagship motion platform for elite sim pilots, drivers, and training professionals who demand nothing short of total immersion. With six degrees of freedom — Heave, Sway, Surge, Pitch, Roll, and Yaw — the H6 replicates the physical motion cues your body feels in a real aircraft or vehicle.

From vertical turbulence and sudden lift loss to banked turns, ground rumble, and lateral G-forces, the H6 recreates it all with precision. Whether you’re climbing through storm clouds in Microsoft Flight Simulator, performing aerobatic maneuvers in DCS World, or attacking curbs in Assetto Corsa Competizione, the H6 turns every scenario into a more true-to-life experience.

Engineered with professional-grade actuators, an intelligent motion control system, and an ultra-stable chassis, this is one of the most advanced consumer-accessible 6DOF platforms available for serious home, hybrid, and training simulator environments.


Product Features

Product Features

Six Degrees of Freedom (6DOF) Explained

DOF Reality H6 six degrees of freedom diagram

The H6 replicates all the natural motion cues the human body experiences during movement. Each axis provides its own type of force feedback, combining into a seamless physical experience.

Axis Description Experience
Pitch Forward/backward tilting Feel steep climbs, dive descents, take-offs, braking, or acceleration
Roll Side-to-side tilt Experience banking turns, cornering, or turbulence during flight
Yaw Rotational movement Simulates rudder control, oversteer drifts, or spin maneuvers
Heave Vertical motion Sense lift, bumps, or turbulence as your aircraft or car rises and falls
Sway Side-to-side translation Feel crosswinds, corner grip loss, or lateral G-forces
Surge Forward/backward translation Simulates acceleration, deceleration, or shifting weight transfer

Each axis is powered by independent, high-torque actuators, creating smooth, real-time motion directly synchronized with your simulator’s telemetry data.

The result? A deeply immersive motion experience that helps your body feel connected to the aircraft, vehicle, or simulator environment on screen.


Professional-Grade Design & Engineering

  • Industrial Steel Construction: Built from high-strength steel tubing for a rigid structure capable of supporting up to 330 lbs (150 kg) of combined user and equipment weight.

  • Six Independent Actuators: Each axis is powered by a precision-tuned electric actuator designed for smooth, coordinated motion across all six axes.

  • Whisper-Quiet Drive System: The H6 is designed to operate below 50 dB in typical use, making it suitable for home studios, training spaces, and shared indoor environments.

  • Advanced Motion Controller: The integrated controller translates simulator telemetry into motion cues with fast, responsive feedback for flight, racing, and VR use.

Plug-and-Play Compatibility with Leading Sim Titles

DOF Reality supported games

The H6 is compatible with many major flight and racing simulation titles that output motion telemetry.

Flight Simulation

  • Microsoft Flight Simulator 2024 / 2020

  • X-Plane 12 / 11

  • DCS World

  • IL-2 Sturmovik: Great Battles

  • FlightGear

  • Prepar3D

Racing Simulation

  • Assetto Corsa / Competizione

  • iRacing

  • Project CARS 2 / 3

  • F1 24

  • Dirt Rally 2.0

  • rFactor 2

  • BeamNG.drive

Powered by SimRacingStudio (SRS) or compatible telemetry software, the platform can translate in-game physics into physical motion.

You can adjust motion intensity, smoothing, per-axis tuning, and VR motion compensation settings to match your comfort level and preferred simulation style.


What's Included

What's Included

Component Description
DOF Reality H6 Platform Six-axis motion base with heave, sway, surge, pitch, roll, and yaw capability
Universal Cockpit Mounting Frame Supports most yokes, wheels, pedals, and seats with adjustable positioning for flight and racing setups
Motion Control Box USB motion controller pre-wired for plug-and-play operation
Software License Includes license for SimRacingStudio or compatible telemetry software
Cables & Power Supply Auto-voltage 100–240 V AC adapter with required cables
Assembly Tools & Hardware Includes bolts, brackets, basic tools, and installation instructions
1-Year Manufacturer Warranty Covers platform and actuators under standard use conditions

Not Included: Seat, steering wheel or yoke, pedals, wheel base, HOTAS/collective, button boxes, displays, PC, and VR headset. These are user-supplied so you can build your ideal cockpit.


Product Specifications

Product Specifications

Feature Specification
Degrees of Freedom (DOF) 6 — Heave, Surge, Sway, Pitch, Roll, Yaw
Motion Range ±20° rotational, ±100 mm vertical travel
Speed Up to 50–60 cm/s
Load Capacity 330 lbs (150 kg) combined
Power Requirement 100–240 V AC
Power Draw Up to 1,500 W max
Noise Level <50 dB
Platform Weight ~90 kg / 198 lbs
Frame Material Powder-coated steel
Control Interface USB
Software Compatibility SRS, SimTools, FlyPT Mover, XSim
Operating System Windows 10 / 11
Warranty 1 year

Product Installation Guide

Setup & Installation Recommendations

  • Always ensure the rig is powered off before servicing or adjusting.

  • Inspect bolts and joints every 3–6 months.

  • Keep actuators clean and free of dust.

  • Use light lithium grease on actuator shafts for smooth motion.

  • Route cables carefully to prevent snagging during movement.

  • Use a surge protector or UPS for electronics.

  • For VR setups, enable motion compensation to maintain proper headset alignment.

Videos

         
FAQ's

Frequently Asked Questions

Q. How is the H6 different from the H2 or H3? Click to expand ▼

A. The H2 has two axes — pitch and roll. The H3 adds yaw. The H6 expands to all six degrees of freedom by adding heave, surge, and sway. This creates a fuller motion experience for flight, racing, and VR simulation.
Q. Can I use the H6 for both racing and flight? Click to expand ▼

A. Yes. The H6 is designed for hybrid use and works well for both aircraft and race vehicle simulation. You can configure different motion profiles for flight, racing, or mixed-use setups.
Q. Will it work with PlayStation and Xbox? Click to expand ▼

A. Console support depends on the game and the connection method. Consoles are closed platforms, so only select games send motion data over the network. For supported titles, a MagicBox or PC-based relay setup may be required. For the most accurate compatibility guidance, contact us before ordering if console use is your main priority.
Q. What seat should I use with this platform? Click to expand ▼

A. The H6 supports many bottom-mount car or gaming seats. For best performance, we recommend a lightweight bucket-style racing seat or a standard bottom-mount car seat with sliders. A 4-point or 6-point harness can be added for extra security, though it is optional.

Seat Mount Dimensions:

  • Depth: 280 mm front to back
  • Width options: 345 mm (13.37”), 375 mm (14.49”), or 405 mm (15.94”)
Q. Does the H6 support VR headsets? Click to expand ▼

A. Yes. The H6 can be used with major VR headsets including Meta Quest, HP Reverb, HTC Vive, Valve Index, and Pimax systems. For the best VR experience, use motion compensation tools to keep headset tracking aligned with the platform movement.
Q. How loud is the H6 during operation? Click to expand ▼

A. The H6 is designed for quiet operation, typically below 50 dB during normal use. The sound is closer to a soft mechanical hum than a loud industrial machine, making it suitable for many indoor simulator spaces.
Q. How difficult is assembly? Click to expand ▼

A. The platform arrives partially pre-assembled and includes the necessary hardware, basic tools, and setup instructions. Most users can complete assembly and calibration with basic hand tools, though setup time may vary depending on your seat, controls, and accessories.
Q. Does the platform come fully assembled? Click to expand ▼

A. No. For safe shipping, the unit is packed into manageable sections. Some assembly is required when it arrives. This also allows you to configure your seat, pedals, wheel, yoke, throttle, and accessories around your preferred simulator layout.
Q. Can I upgrade components later? Click to expand ▼

A. Yes. The H6 supports modular add-ons such as joystick mounts, flight accessories, cockpit accessories, tactile feedback accessories, and other simulator-specific upgrades depending on your configuration.
Q. What maintenance is required? Click to expand ▼

A. Maintenance is minimal. Keep the platform clean, inspect bolts and joints every few months, keep cables routed safely away from moving parts, and apply light lubricant to actuator shafts as recommended for heavier use.
Q. How does motion cancellation or motion compensation work with VR? Click to expand ▼

A. When the motion platform moves, your head and VR headset move with it. This can cause the headset sensors to interpret platform motion as real-world head movement. Motion compensation software helps remove the platform’s motion from the headset’s tracking so the in-game view stays stable.

For many users, simply reducing motion intensity can create a smoother experience. For more advanced setups, tools such as OpenVR Motion Compensation or other VR motion compensation methods may be used with a mounted tracker or controller.
Q. What tracking setup is recommended for VR motion compensation? Click to expand ▼

A. For base-station VR systems, users commonly mount a Vive Tracker, Valve Index Controller, or compatible tracker directly to the motion platform. For inside-out tracking systems, some users mount a controller where the headset can maintain line of sight.

The tracker should be securely mounted and isolated from vibration as much as possible. Placement varies by headset, room layout, and platform configuration.
Q. Is the H6 good for commercial or training environments? Click to expand ▼

A. Yes. The H6 is often considered by users who want a high-end simulator platform for advanced home use, training, or professional-style setups. For heavy commercial use, we recommend confirming your intended duty cycle, usage hours, and support needs before ordering.
Q. What is not included with the H6? Click to expand ▼

A. The H6 does not include the seat, steering wheel or yoke, wheel base, pedals, HOTAS/collective, button boxes, displays, PC, games, or VR headset. Those items are user-supplied so you can build the cockpit around your preferred simulator hardware.
Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy


1. General Terms of Sale

All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.

Changes or special arrangements must be confirmed in writing prior to purchase.



2. Pricing and Payments

  • USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
  • Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
  • Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
  • Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
  • Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
  • Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.


3. Shipping Policy

Shipping Methods

  • All platforms and accessories are shipped in securely packed boxes via international freight.
  • Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
  • Customers will receive detailed assembly instructions and all tools required for setup.

Delivery Terms

  • DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
    • You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
    • In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
  • Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
  • Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
  • Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
    • Payment processing may take approximately 5–7 business days.
    • Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
  • Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.

Shipping Cost Adjustments

  • Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
  • If additional freight charges apply, customers will be notified prior to shipment for approval or refund.

Inspection Upon Delivery

Customers must inspect all packages immediately upon delivery.

Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.



4. Returns and Refunds

Eligibility

  • Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
  • Refunds will not be issued for change of mind or buyer’s remorse.
  • Shipping and return shipping costs are the responsibility of the customer.
  • Products must be properly packaged for return to prevent damage in transit.
  • Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
  • High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.

Pre-Order and Custom Orders

  • All pre-order deposits are non-refundable.
  • Custom-built units cannot be cancelled or refunded once production has begun.


5. Warranty Policy

Coverage Period

All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.

Replacement or repaired components receive a 6-month warranty from their installation date.


Consumer Models: M & H Series

  • Warranty applies to private, non-commercial use only.
  • Commercial use voids the warranty coverage.
  • Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.

Professional Models

  • Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
  • On-site service may be offered at DOF Reality’s discretion for professional setups.

Warranty Limitations

Warranty does not cover:

  • Normal wear and tear of moving components
  • Improper storage, installation, or use against the manufacturer’s recommendations
  • Unauthorized repairs or modifications
  • Over-tightening dampers or overheating motors above 70°C
  • Software-related issues or third-party system conflicts

Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.


Claim Procedure

  1. Report any issue in writing immediately upon discovery.
  2. Provide photos, video, or diagnostic details as requested.
  3. Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
  4. If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
  5. Customers are responsible for the cost and risk of returning defective parts.

If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.



6. Extended Warranty & Service Plans

Optional extended warranty and software/hardware support packages are available upon request for professional models only.

These plans are tailored to each installation and priced based on system specifications.

Contact support@simulatordirect.com for details.



7. Software License Terms

Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.

Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.

DOF Reality is not responsible for changes or telemetry issues in third-party software or games.



8. Liability Disclaimer

DOF Reality products are designed for private entertainment purposes only.

The company is not liable for:

  • Personal injury, loss of income, or indirect damages
  • Misuse, modification, or unintended operation of the product
  • Software or hardware malfunctions caused by third-party equipment

Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.



9. Governing Law

Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..



10. Contact Information

For warranty claims, returns, or technical support, please contact:

Simulator Direct
Email: support@simulatordirect.com

Description

DOF Reality H6 6-Axis HERO Universal Motion Simulator Platform

Total motion freedom for the most realistic simulation experience on Earth.

Meet the DOF Reality H6 HERO Universal Motion Simulator, the flagship motion platform for elite sim pilots, drivers, and training professionals who demand nothing short of total immersion. With six degrees of freedom — Heave, Sway, Surge, Pitch, Roll, and Yaw — the H6 replicates the physical motion cues your body feels in a real aircraft or vehicle.

From vertical turbulence and sudden lift loss to banked turns, ground rumble, and lateral G-forces, the H6 recreates it all with precision. Whether you’re climbing through storm clouds in Microsoft Flight Simulator, performing aerobatic maneuvers in DCS World, or attacking curbs in Assetto Corsa Competizione, the H6 turns every scenario into a more true-to-life experience.

Engineered with professional-grade actuators, an intelligent motion control system, and an ultra-stable chassis, this is one of the most advanced consumer-accessible 6DOF platforms available for serious home, hybrid, and training simulator environments.


Product Features

Product Features

Six Degrees of Freedom (6DOF) Explained

DOF Reality H6 six degrees of freedom diagram

The H6 replicates all the natural motion cues the human body experiences during movement. Each axis provides its own type of force feedback, combining into a seamless physical experience.

Axis Description Experience
Pitch Forward/backward tilting Feel steep climbs, dive descents, take-offs, braking, or acceleration
Roll Side-to-side tilt Experience banking turns, cornering, or turbulence during flight
Yaw Rotational movement Simulates rudder control, oversteer drifts, or spin maneuvers
Heave Vertical motion Sense lift, bumps, or turbulence as your aircraft or car rises and falls
Sway Side-to-side translation Feel crosswinds, corner grip loss, or lateral G-forces
Surge Forward/backward translation Simulates acceleration, deceleration, or shifting weight transfer

Each axis is powered by independent, high-torque actuators, creating smooth, real-time motion directly synchronized with your simulator’s telemetry data.

The result? A deeply immersive motion experience that helps your body feel connected to the aircraft, vehicle, or simulator environment on screen.


Professional-Grade Design & Engineering

  • Industrial Steel Construction: Built from high-strength steel tubing for a rigid structure capable of supporting up to 330 lbs (150 kg) of combined user and equipment weight.

  • Six Independent Actuators: Each axis is powered by a precision-tuned electric actuator designed for smooth, coordinated motion across all six axes.

  • Whisper-Quiet Drive System: The H6 is designed to operate below 50 dB in typical use, making it suitable for home studios, training spaces, and shared indoor environments.

  • Advanced Motion Controller: The integrated controller translates simulator telemetry into motion cues with fast, responsive feedback for flight, racing, and VR use.

Plug-and-Play Compatibility with Leading Sim Titles

DOF Reality supported games

The H6 is compatible with many major flight and racing simulation titles that output motion telemetry.

Flight Simulation

  • Microsoft Flight Simulator 2024 / 2020

  • X-Plane 12 / 11

  • DCS World

  • IL-2 Sturmovik: Great Battles

  • FlightGear

  • Prepar3D

Racing Simulation

  • Assetto Corsa / Competizione

  • iRacing

  • Project CARS 2 / 3

  • F1 24

  • Dirt Rally 2.0

  • rFactor 2

  • BeamNG.drive

Powered by SimRacingStudio (SRS) or compatible telemetry software, the platform can translate in-game physics into physical motion.

You can adjust motion intensity, smoothing, per-axis tuning, and VR motion compensation settings to match your comfort level and preferred simulation style.


What's Included

What's Included

Component Description
DOF Reality H6 Platform Six-axis motion base with heave, sway, surge, pitch, roll, and yaw capability
Universal Cockpit Mounting Frame Supports most yokes, wheels, pedals, and seats with adjustable positioning for flight and racing setups
Motion Control Box USB motion controller pre-wired for plug-and-play operation
Software License Includes license for SimRacingStudio or compatible telemetry software
Cables & Power Supply Auto-voltage 100–240 V AC adapter with required cables
Assembly Tools & Hardware Includes bolts, brackets, basic tools, and installation instructions
1-Year Manufacturer Warranty Covers platform and actuators under standard use conditions

Not Included: Seat, steering wheel or yoke, pedals, wheel base, HOTAS/collective, button boxes, displays, PC, and VR headset. These are user-supplied so you can build your ideal cockpit.


Product Specifications

Product Specifications

Feature Specification
Degrees of Freedom (DOF) 6 — Heave, Surge, Sway, Pitch, Roll, Yaw
Motion Range ±20° rotational, ±100 mm vertical travel
Speed Up to 50–60 cm/s
Load Capacity 330 lbs (150 kg) combined
Power Requirement 100–240 V AC
Power Draw Up to 1,500 W max
Noise Level <50 dB
Platform Weight ~90 kg / 198 lbs
Frame Material Powder-coated steel
Control Interface USB
Software Compatibility SRS, SimTools, FlyPT Mover, XSim
Operating System Windows 10 / 11
Warranty 1 year

Product Installation Guide

Setup & Installation Recommendations

  • Always ensure the rig is powered off before servicing or adjusting.

  • Inspect bolts and joints every 3–6 months.

  • Keep actuators clean and free of dust.

  • Use light lithium grease on actuator shafts for smooth motion.

  • Route cables carefully to prevent snagging during movement.

  • Use a surge protector or UPS for electronics.

  • For VR setups, enable motion compensation to maintain proper headset alignment.

Videos

         
FAQ's

Frequently Asked Questions

Q. How is the H6 different from the H2 or H3? Click to expand ▼

A. The H2 has two axes — pitch and roll. The H3 adds yaw. The H6 expands to all six degrees of freedom by adding heave, surge, and sway. This creates a fuller motion experience for flight, racing, and VR simulation.
Q. Can I use the H6 for both racing and flight? Click to expand ▼

A. Yes. The H6 is designed for hybrid use and works well for both aircraft and race vehicle simulation. You can configure different motion profiles for flight, racing, or mixed-use setups.
Q. Will it work with PlayStation and Xbox? Click to expand ▼

A. Console support depends on the game and the connection method. Consoles are closed platforms, so only select games send motion data over the network. For supported titles, a MagicBox or PC-based relay setup may be required. For the most accurate compatibility guidance, contact us before ordering if console use is your main priority.
Q. What seat should I use with this platform? Click to expand ▼

A. The H6 supports many bottom-mount car or gaming seats. For best performance, we recommend a lightweight bucket-style racing seat or a standard bottom-mount car seat with sliders. A 4-point or 6-point harness can be added for extra security, though it is optional.

Seat Mount Dimensions:

  • Depth: 280 mm front to back
  • Width options: 345 mm (13.37”), 375 mm (14.49”), or 405 mm (15.94”)
Q. Does the H6 support VR headsets? Click to expand ▼

A. Yes. The H6 can be used with major VR headsets including Meta Quest, HP Reverb, HTC Vive, Valve Index, and Pimax systems. For the best VR experience, use motion compensation tools to keep headset tracking aligned with the platform movement.
Q. How loud is the H6 during operation? Click to expand ▼

A. The H6 is designed for quiet operation, typically below 50 dB during normal use. The sound is closer to a soft mechanical hum than a loud industrial machine, making it suitable for many indoor simulator spaces.
Q. How difficult is assembly? Click to expand ▼

A. The platform arrives partially pre-assembled and includes the necessary hardware, basic tools, and setup instructions. Most users can complete assembly and calibration with basic hand tools, though setup time may vary depending on your seat, controls, and accessories.
Q. Does the platform come fully assembled? Click to expand ▼

A. No. For safe shipping, the unit is packed into manageable sections. Some assembly is required when it arrives. This also allows you to configure your seat, pedals, wheel, yoke, throttle, and accessories around your preferred simulator layout.
Q. Can I upgrade components later? Click to expand ▼

A. Yes. The H6 supports modular add-ons such as joystick mounts, flight accessories, cockpit accessories, tactile feedback accessories, and other simulator-specific upgrades depending on your configuration.
Q. What maintenance is required? Click to expand ▼

A. Maintenance is minimal. Keep the platform clean, inspect bolts and joints every few months, keep cables routed safely away from moving parts, and apply light lubricant to actuator shafts as recommended for heavier use.
Q. How does motion cancellation or motion compensation work with VR? Click to expand ▼

A. When the motion platform moves, your head and VR headset move with it. This can cause the headset sensors to interpret platform motion as real-world head movement. Motion compensation software helps remove the platform’s motion from the headset’s tracking so the in-game view stays stable.

For many users, simply reducing motion intensity can create a smoother experience. For more advanced setups, tools such as OpenVR Motion Compensation or other VR motion compensation methods may be used with a mounted tracker or controller.
Q. What tracking setup is recommended for VR motion compensation? Click to expand ▼

A. For base-station VR systems, users commonly mount a Vive Tracker, Valve Index Controller, or compatible tracker directly to the motion platform. For inside-out tracking systems, some users mount a controller where the headset can maintain line of sight.

The tracker should be securely mounted and isolated from vibration as much as possible. Placement varies by headset, room layout, and platform configuration.
Q. Is the H6 good for commercial or training environments? Click to expand ▼

A. Yes. The H6 is often considered by users who want a high-end simulator platform for advanced home use, training, or professional-style setups. For heavy commercial use, we recommend confirming your intended duty cycle, usage hours, and support needs before ordering.
Q. What is not included with the H6? Click to expand ▼

A. The H6 does not include the seat, steering wheel or yoke, wheel base, pedals, HOTAS/collective, button boxes, displays, PC, games, or VR headset. Those items are user-supplied so you can build the cockpit around your preferred simulator hardware.
Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy


1. General Terms of Sale

All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.

Changes or special arrangements must be confirmed in writing prior to purchase.



2. Pricing and Payments

  • USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
  • Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
  • Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
  • Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
  • Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
  • Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.


3. Shipping Policy

Shipping Methods

  • All platforms and accessories are shipped in securely packed boxes via international freight.
  • Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
  • Customers will receive detailed assembly instructions and all tools required for setup.

Delivery Terms

  • DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
    • You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
    • In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
  • Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
  • Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
  • Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
    • Payment processing may take approximately 5–7 business days.
    • Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
  • Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.

Shipping Cost Adjustments

  • Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
  • If additional freight charges apply, customers will be notified prior to shipment for approval or refund.

Inspection Upon Delivery

Customers must inspect all packages immediately upon delivery.

Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.



4. Returns and Refunds

Eligibility

  • Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
  • Refunds will not be issued for change of mind or buyer’s remorse.
  • Shipping and return shipping costs are the responsibility of the customer.
  • Products must be properly packaged for return to prevent damage in transit.
  • Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
  • High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.

Pre-Order and Custom Orders

  • All pre-order deposits are non-refundable.
  • Custom-built units cannot be cancelled or refunded once production has begun.


5. Warranty Policy

Coverage Period

All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.

Replacement or repaired components receive a 6-month warranty from their installation date.


Consumer Models: M & H Series

  • Warranty applies to private, non-commercial use only.
  • Commercial use voids the warranty coverage.
  • Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.

Professional Models

  • Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
  • On-site service may be offered at DOF Reality’s discretion for professional setups.

Warranty Limitations

Warranty does not cover:

  • Normal wear and tear of moving components
  • Improper storage, installation, or use against the manufacturer’s recommendations
  • Unauthorized repairs or modifications
  • Over-tightening dampers or overheating motors above 70°C
  • Software-related issues or third-party system conflicts

Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.


Claim Procedure

  1. Report any issue in writing immediately upon discovery.
  2. Provide photos, video, or diagnostic details as requested.
  3. Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
  4. If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
  5. Customers are responsible for the cost and risk of returning defective parts.

If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.



6. Extended Warranty & Service Plans

Optional extended warranty and software/hardware support packages are available upon request for professional models only.

These plans are tailored to each installation and priced based on system specifications.

Contact support@simulatordirect.com for details.



7. Software License Terms

Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.

Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.

DOF Reality is not responsible for changes or telemetry issues in third-party software or games.



8. Liability Disclaimer

DOF Reality products are designed for private entertainment purposes only.

The company is not liable for:

  • Personal injury, loss of income, or indirect damages
  • Misuse, modification, or unintended operation of the product
  • Software or hardware malfunctions caused by third-party equipment

Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.



9. Governing Law

Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..



10. Contact Information

For warranty claims, returns, or technical support, please contact:

Simulator Direct
Email: support@simulatordirect.com