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DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality H4 Racing Motion Simulator Platform
DOF Reality

DOF Reality H4 Racing Motion Simulator Platform

Sale price$3,999.00

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Email: support@simulatordirect.com
Phone: (714) 202-9416
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Description

DOF Reality H4 4-Axis HERO Racing Motion Simulator Platform

4-axis racing motion with added vertical realism for a more physical, believable driving experience.

Step into the next generation of racing simulation with the DOF Reality H4 HERO Motion Platform — engineered for drivers who want full-rig immersion with the added realism of a true fourth axis: Heave, or vertical motion.

Since 2014, DOF Reality has been pushing home and commercial motion simulation forward with innovative mechanics and proven reliability. The H4 builds on the HERO platform’s full-rig movement by adding vertical motion feedback that 3-axis systems cannot fully replicate.

Designed with 4 Degrees of Freedom — Pitch, Roll, Yaw / Rear Traction Loss, and Heave — the H4 translates racing telemetry into physical motion you can feel throughout your body. This helps simulate acceleration and braking transitions, weight transfer through corners, rear traction breakaway, curb strikes, road bumps, jumps, compression, and elevation changes.

Like other HERO platforms, the seat, pedals, wheel, and attached peripherals move as one synchronized unit. This full-platform motion approach keeps your inputs and body aligned for a cohesive, natural driving experience.

Using Sim Racing Studio (SRS) or compatible motion software, the system converts supported in-game telemetry into real-time physical feedback. This gives your racing setup a more dynamic sense of grip, weight transfer, road texture, and speed.

Constructed with commercial-grade metal profiles and tuned for smooth responsiveness, the H4 is an ideal choice for serious home users, sim centers, and drivers who want the added dimension of vertical realism without jumping to a full 6DOF system.


Product Features

Product Features

True 4-Axis Racing Motion

DOF Reality H4 4-axis motion diagram

The H4 adds vertical heave movement to pitch, roll, and yaw / traction-loss motion, giving racers a deeper physical connection to the car and track surface.

Feature Details
True 4-Axis Motion Simulates Pitch, Roll, Yaw / Rear Traction Loss, and Heave for more lifelike racing dynamics.
Full Platform Movement The entire rig — seat, wheel, pedals, shifter, and mounted peripherals — moves together for a more immersive full-cockpit experience.
Heave Realism Adds up/down movement for bumps, curbs, compression, elevation changes, jumps, and impact feel that cannot be fully replicated with 3-axis motion alone.
Smooth Motion Range Provides up to approximately 20° of controlled movement for realistic motion transitions.
Fast and Precise Response Delivers speeds of 50 cm/s, approximately 86°/s, for sharp real-time reaction to supported game inputs.
High Torque Output Equipped with powerful 25 N·m motors to help provide strong and reliable motion control.
Compact, Durable Design Constructed from commercial-grade metal within a compact 3 ft × 5 ft footprint for long-term durability and stability.
High Load Capacity Supports up to 330 lbs / 150 kg of pilot and cockpit weight combined.
Energy Efficient Operates at approximately 750 watts peak power for balanced performance and efficiency.
Upgrade Path Compatible with the H6 platform upgrade kit for future performance expansion, depending on configuration and current upgrade availability.

Compatible Games

DOF Reality supported games graphic

The H4 works with supported racing titles through motion software such as Sim Racing Studio, SimTools, and other compatible telemetry platforms.

Popular supported titles may include:

  • iRacing

  • Assetto Corsa / Assetto Corsa Competizione

  • Gran Turismo 7 / Sport

  • F1 2011–2024, including F1 22, F1 23, and F1 24

  • Project CARS 1, 2, 3, and PRO

  • GRID 2 / GRID 2019

  • Automobilista 1 / 2

  • rFactor / rFactor 2

  • GTR / GTR 2 – FIA GT Racing Game

  • GT Legends

  • Race 07, including Retro Pack and WTCC 2010 Pack

  • RaceRoom Racing Experience

  • Dirt Rally / Dirt Rally 2.0

  • BeamNG.drive

  • Wreckfest

  • The Crew 1 / 2

  • TrackMania 2 / TrackMania Turbo

  • Forza Motorsport 7

  • Forza Horizon 4 / 5

Game compatibility can vary by platform, software version, and available telemetry support. For console use or a specific game title, confirm compatibility before ordering.


What's Included

What's Included

DOF Reality ready-to-play packages include the core components needed to assemble and begin motion simulation.

Item Description
Rigid Metal Rig Heavy-duty metal frame designed for normal GT seating and F1-style driving positions.
Control Mounts Integrated mounting points for wheel, pedals, and shifter, allowing a complete racing cockpit layout.
Seat Mounts Brackets and slots to mount a fixed racing seat or seat sliders so you can dial in your driving position.
Integrated Power Drive Motors Pre-installed motion drive motors built into the rig, ready to connect to the control electronics.
110/220V Control Unit with USB Dual-voltage motion control box with USB interface for PC connection.
Sim Racing Studio License Included Sim Racing Studio license for motion control and game integration with popular racing titles.
Quick Assembly Tools Basic tools provided to help assemble the rig and mount core components.
1-Year Full Warranty Backed by a 1-year full manufacturer warranty under normal use conditions.

Simulator Direct provides the complete plug-and-play motion platform, ready for quick setup. Customers can use their own seat, VR headset, and controllers, including wheels, pedals, shifters, or compatible racing accessories.

All motion software and required cables are included, so you can connect and begin setup after assembly. Games and user-supplied control hardware are not included with the purchase.

Not Included: Seat, steering wheel, wheel base, pedals, shifter, displays, PC, simulator games, and VR headset. These are user-supplied so you can build your ideal cockpit around the platform.


Product Specifications

Product Specifications

Specification Details
Degrees of Freedom 4 DOF: Pitch, Roll, Yaw / Rear Traction Loss, and Heave
Full Platform Motion Yes
Range of Motion Up to approximately 20°
Speed 50 cm/s, approximately 86°/s
Torque 25 N·m
Acceleration 0.7G translational / 0.5G longitudinal
Power Consumption Approximately 750 watts peak
Box Weight and Size Box 1: 78 lbs, 37 × 15 × 11 in
Box 2: 97 lbs, 32 × 24 × 10 in
Metric equivalent: Box 1: 35 kg, 94 × 38 × 28 cm; Box 2: 44 kg, 80 × 60 × 25 cm
Floor Footprint 3 ft × 5 ft × 2 ft H, approximately 100 × 150 × 60 cm H
Material Type Commercial-grade metal profiles
Supported Pilot Weight 330 lbs / 150 kg
Warranty 1-Year Full Manufacturer Warranty
Upgradable Compatible with H6 platform upgrade, depending on configuration and current upgrade availability

Exact numerical specs can vary slightly based on configuration and year of manufacture. If you need precise engineering numbers, confirm the current DOF Reality datasheet before purchase.


Product Installation Guide

Setup & Installation Recommendations

  • Use a sturdy level base: Place the platform on a strong, level surface because motion platforms can amplify unevenness.

  • Leave motion clearance: Keep clearance above and around the rig so the platform can move dynamically without striking nearby objects.

  • Route cables carefully: Use clean cable routing and keep wires away from motors, pivots, and moving components.

  • Avoid overloading the platform: Stay within the rated load capacity and be mindful of heavy accessories, seats, displays, or custom mounts.

  • Inspect hardware periodically: Check fasteners, seat mounts, control mounts, and actuator linkages for tightness.

  • Fine-tune motion profiles: Adjust motion settings carefully. More gain is not always better, especially for comfort, control, and long-session use.

Videos

     
FAQ's

Frequently Asked Questions

Q. Does the platform move my wheel, pedals, and seat together? Click to expand ▼

A. Yes. The H4 is a full-platform motion rig, meaning the seat, wheel, pedals, shifter, and attached accessories move together in harmony instead of only moving the seat.
Q. What’s the difference between H3 and H4? Click to expand ▼

A. The H4 adds a fourth axis: Heave, or vertical motion. This lets you feel vertical forces such as bumps, curbs, compression, jumps, terrain impacts, and elevation changes with greater realism.
Q. Will it work with PlayStation and Xbox? Click to expand ▼

A. Yes, but console support depends on the specific game and connection method.

Consoles operate within closed and proprietary platforms. Only select games send motion data from consoles using UDP over the network, such as Gran Turismo 7, Gran Turismo Sport, Project CARS, Project CARS 2, Assetto Corsa, F1, Forza Motorsport 7, and Forza Horizon 4 and 5.

For supported console games, a MagicBox solution may be required. For the latest supported PC and console games, please refer to DOF Reality’s supported games list or contact us before ordering.
Q. What seat should I use with the H4 platform? Click to expand ▼

A. Your seat setup comes down to personal comfort and driving style. The H4 Motion Platform supports many bottom-mount car or gaming seats, giving you flexibility to choose what feels best.

A bucket-style racing seat is recommended for added stability during high-intensity motion. A 4-point or 6-point harness can be added for extra security, though it is optional. For best performance, choose a lightweight seat so the motion platform can react faster and more precisely.

For convenience and easy adjustment, a standard bottom-mount car seat with sliders or rails is a practical choice. If you choose a bucket seat, you may need side-to-bottom bracket adapters and slider rails.

Seat Mount Dimensions:

  • Depth: 280 mm front to back
  • Width options: 345 mm (13.37”), 375 mm (14.49”), or 405 mm (15.94”)
Q. Does it come assembled? Click to expand ▼

A. Some assembly is required upon arrival. To ensure safer and more convenient delivery, the unit is typically shipped in separate boxes. Assembly allows you to configure the platform around your preferred seat, wheel, pedals, and cockpit layout.
Q. Is a seat included? Click to expand ▼

A. No. The H4 arrives as a motion platform only. Seat, wheel, pedals, shifter, displays, PC, simulator games, and other accessories must be supplied separately.
Q. What will I get if I order? Click to expand ▼

A. You receive the complete motion platform system with the core structural and motion components required for setup. The unit is tested before shipment and packaged for safe delivery in manageable sections. After assembly, install the included motion software on your PC, connect the controller via USB, and configure your controls to begin racing.

All necessary hardware, cables, and basic tools are included for setup.
Q. How quiet is it during operation? Click to expand ▼

A. It is considered quiet for a motion rig. Actuator noise is generally minimal, with cooling fans and mechanical movement being the main audible elements. Actual sound can vary depending on motion intensity, flooring, room acoustics, and mounted accessories.
Q. How long does setup take? Click to expand ▼

A. Allow approximately 3–5 hours for full installation, including hardware mounting, wiring, software setup, and calibration. Actual setup time can vary based on experience and accessories.
Q. How does VR motion compensation work with DOF Reality platforms? Click to expand ▼

A. DOF Reality motion simulators are compatible with major VR headsets, but combining motion simulation with VR requires a few setup considerations. When the platform moves, your head and headset move too. This can cause the headset sensors to interpret platform motion as real-world movement, slightly shifting the in-game view.

If you notice excessive camera movement or “swimming” effects, start by reducing the platform’s motion intensity in your software settings. This often provides a smoother experience.

If additional correction is needed, motion compensation software can be used. Motion compensation typically uses a tracker or controller mounted directly to the platform to remove the platform’s motion from the headset’s view.
Q. What VR systems are commonly used with motion compensation? Click to expand ▼

A. Motion compensation can work with both outside-in and inside-out tracking systems, depending on your hardware and software setup.

  • Outside-In Tracking: Valve Index, HTC Vive, Vive Pro, Pimax systems, and original Oculus Rift CV1-style tracking.
  • Inside-Out Tracking: HP Reverb/G2, Meta Quest, Oculus Rift S, Samsung Odyssey+, and Windows Mixed Reality headsets.

For base-station systems, users often mount a Vive Tracker or compatible tracker directly to the motion platform. For inside-out systems, some users mount a compatible controller to the platform where the headset cameras can see it.
Q. Are there hardware-based motion compensation methods? Click to expand ▼

A. Some VR users use hardware-based workarounds, such as mounting a sensor or controller directly to the motion platform or limiting certain headset tracking inputs. Results vary by headset, software version, and simulator setup.

For best results, use a stable tracker mounting location, reduce unnecessary vibration, and test gradually with lower motion intensity before increasing motion strength.
Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy


1. General Terms of Sale

All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.

Changes or special arrangements must be confirmed in writing prior to purchase.



2. Pricing and Payments

  • USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
  • Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
  • Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
  • Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
  • Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
  • Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.


3. Shipping Policy

Shipping Methods

  • All platforms and accessories are shipped in securely packed boxes via international freight.
  • Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
  • Customers will receive detailed assembly instructions and all tools required for setup.

Delivery Terms

  • DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
    • You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
    • In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
  • Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
  • Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
  • Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
    • Payment processing may take approximately 5–7 business days.
    • Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
  • Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.

Shipping Cost Adjustments

  • Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
  • If additional freight charges apply, customers will be notified prior to shipment for approval or refund.

Inspection Upon Delivery

Customers must inspect all packages immediately upon delivery.

Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.



4. Returns and Refunds

Eligibility

  • Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
  • Refunds will not be issued for change of mind or buyer’s remorse.
  • Shipping and return shipping costs are the responsibility of the customer.
  • Products must be properly packaged for return to prevent damage in transit.
  • Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
  • High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.

Pre-Order and Custom Orders

  • All pre-order deposits are non-refundable.
  • Custom-built units cannot be cancelled or refunded once production has begun.


5. Warranty Policy

Coverage Period

All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.

Replacement or repaired components receive a 6-month warranty from their installation date.


Consumer Models: M & H Series

  • Warranty applies to private, non-commercial use only.
  • Commercial use voids the warranty coverage.
  • Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.

Professional Models

  • Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
  • On-site service may be offered at DOF Reality’s discretion for professional setups.

Warranty Limitations

Warranty does not cover:

  • Normal wear and tear of moving components
  • Improper storage, installation, or use against the manufacturer’s recommendations
  • Unauthorized repairs or modifications
  • Over-tightening dampers or overheating motors above 70°C
  • Software-related issues or third-party system conflicts

Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.


Claim Procedure

  1. Report any issue in writing immediately upon discovery.
  2. Provide photos, video, or diagnostic details as requested.
  3. Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
  4. If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
  5. Customers are responsible for the cost and risk of returning defective parts.

If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.



6. Extended Warranty & Service Plans

Optional extended warranty and software/hardware support packages are available upon request for professional models only.

These plans are tailored to each installation and priced based on system specifications.

Contact support@simulatordirect.com for details.



7. Software License Terms

Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.

Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.

DOF Reality is not responsible for changes or telemetry issues in third-party software or games.



8. Liability Disclaimer

DOF Reality products are designed for private entertainment purposes only.

The company is not liable for:

  • Personal injury, loss of income, or indirect damages
  • Misuse, modification, or unintended operation of the product
  • Software or hardware malfunctions caused by third-party equipment

Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.



9. Governing Law

Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..



10. Contact Information

For warranty claims, returns, or technical support, please contact:

Simulator Direct
Email: support@simulatordirect.com

Description

DOF Reality H4 4-Axis HERO Racing Motion Simulator Platform

4-axis racing motion with added vertical realism for a more physical, believable driving experience.

Step into the next generation of racing simulation with the DOF Reality H4 HERO Motion Platform — engineered for drivers who want full-rig immersion with the added realism of a true fourth axis: Heave, or vertical motion.

Since 2014, DOF Reality has been pushing home and commercial motion simulation forward with innovative mechanics and proven reliability. The H4 builds on the HERO platform’s full-rig movement by adding vertical motion feedback that 3-axis systems cannot fully replicate.

Designed with 4 Degrees of Freedom — Pitch, Roll, Yaw / Rear Traction Loss, and Heave — the H4 translates racing telemetry into physical motion you can feel throughout your body. This helps simulate acceleration and braking transitions, weight transfer through corners, rear traction breakaway, curb strikes, road bumps, jumps, compression, and elevation changes.

Like other HERO platforms, the seat, pedals, wheel, and attached peripherals move as one synchronized unit. This full-platform motion approach keeps your inputs and body aligned for a cohesive, natural driving experience.

Using Sim Racing Studio (SRS) or compatible motion software, the system converts supported in-game telemetry into real-time physical feedback. This gives your racing setup a more dynamic sense of grip, weight transfer, road texture, and speed.

Constructed with commercial-grade metal profiles and tuned for smooth responsiveness, the H4 is an ideal choice for serious home users, sim centers, and drivers who want the added dimension of vertical realism without jumping to a full 6DOF system.


Product Features

Product Features

True 4-Axis Racing Motion

DOF Reality H4 4-axis motion diagram

The H4 adds vertical heave movement to pitch, roll, and yaw / traction-loss motion, giving racers a deeper physical connection to the car and track surface.

Feature Details
True 4-Axis Motion Simulates Pitch, Roll, Yaw / Rear Traction Loss, and Heave for more lifelike racing dynamics.
Full Platform Movement The entire rig — seat, wheel, pedals, shifter, and mounted peripherals — moves together for a more immersive full-cockpit experience.
Heave Realism Adds up/down movement for bumps, curbs, compression, elevation changes, jumps, and impact feel that cannot be fully replicated with 3-axis motion alone.
Smooth Motion Range Provides up to approximately 20° of controlled movement for realistic motion transitions.
Fast and Precise Response Delivers speeds of 50 cm/s, approximately 86°/s, for sharp real-time reaction to supported game inputs.
High Torque Output Equipped with powerful 25 N·m motors to help provide strong and reliable motion control.
Compact, Durable Design Constructed from commercial-grade metal within a compact 3 ft × 5 ft footprint for long-term durability and stability.
High Load Capacity Supports up to 330 lbs / 150 kg of pilot and cockpit weight combined.
Energy Efficient Operates at approximately 750 watts peak power for balanced performance and efficiency.
Upgrade Path Compatible with the H6 platform upgrade kit for future performance expansion, depending on configuration and current upgrade availability.

Compatible Games

DOF Reality supported games graphic

The H4 works with supported racing titles through motion software such as Sim Racing Studio, SimTools, and other compatible telemetry platforms.

Popular supported titles may include:

  • iRacing

  • Assetto Corsa / Assetto Corsa Competizione

  • Gran Turismo 7 / Sport

  • F1 2011–2024, including F1 22, F1 23, and F1 24

  • Project CARS 1, 2, 3, and PRO

  • GRID 2 / GRID 2019

  • Automobilista 1 / 2

  • rFactor / rFactor 2

  • GTR / GTR 2 – FIA GT Racing Game

  • GT Legends

  • Race 07, including Retro Pack and WTCC 2010 Pack

  • RaceRoom Racing Experience

  • Dirt Rally / Dirt Rally 2.0

  • BeamNG.drive

  • Wreckfest

  • The Crew 1 / 2

  • TrackMania 2 / TrackMania Turbo

  • Forza Motorsport 7

  • Forza Horizon 4 / 5

Game compatibility can vary by platform, software version, and available telemetry support. For console use or a specific game title, confirm compatibility before ordering.


What's Included

What's Included

DOF Reality ready-to-play packages include the core components needed to assemble and begin motion simulation.

Item Description
Rigid Metal Rig Heavy-duty metal frame designed for normal GT seating and F1-style driving positions.
Control Mounts Integrated mounting points for wheel, pedals, and shifter, allowing a complete racing cockpit layout.
Seat Mounts Brackets and slots to mount a fixed racing seat or seat sliders so you can dial in your driving position.
Integrated Power Drive Motors Pre-installed motion drive motors built into the rig, ready to connect to the control electronics.
110/220V Control Unit with USB Dual-voltage motion control box with USB interface for PC connection.
Sim Racing Studio License Included Sim Racing Studio license for motion control and game integration with popular racing titles.
Quick Assembly Tools Basic tools provided to help assemble the rig and mount core components.
1-Year Full Warranty Backed by a 1-year full manufacturer warranty under normal use conditions.

Simulator Direct provides the complete plug-and-play motion platform, ready for quick setup. Customers can use their own seat, VR headset, and controllers, including wheels, pedals, shifters, or compatible racing accessories.

All motion software and required cables are included, so you can connect and begin setup after assembly. Games and user-supplied control hardware are not included with the purchase.

Not Included: Seat, steering wheel, wheel base, pedals, shifter, displays, PC, simulator games, and VR headset. These are user-supplied so you can build your ideal cockpit around the platform.


Product Specifications

Product Specifications

Specification Details
Degrees of Freedom 4 DOF: Pitch, Roll, Yaw / Rear Traction Loss, and Heave
Full Platform Motion Yes
Range of Motion Up to approximately 20°
Speed 50 cm/s, approximately 86°/s
Torque 25 N·m
Acceleration 0.7G translational / 0.5G longitudinal
Power Consumption Approximately 750 watts peak
Box Weight and Size Box 1: 78 lbs, 37 × 15 × 11 in
Box 2: 97 lbs, 32 × 24 × 10 in
Metric equivalent: Box 1: 35 kg, 94 × 38 × 28 cm; Box 2: 44 kg, 80 × 60 × 25 cm
Floor Footprint 3 ft × 5 ft × 2 ft H, approximately 100 × 150 × 60 cm H
Material Type Commercial-grade metal profiles
Supported Pilot Weight 330 lbs / 150 kg
Warranty 1-Year Full Manufacturer Warranty
Upgradable Compatible with H6 platform upgrade, depending on configuration and current upgrade availability

Exact numerical specs can vary slightly based on configuration and year of manufacture. If you need precise engineering numbers, confirm the current DOF Reality datasheet before purchase.


Product Installation Guide

Setup & Installation Recommendations

  • Use a sturdy level base: Place the platform on a strong, level surface because motion platforms can amplify unevenness.

  • Leave motion clearance: Keep clearance above and around the rig so the platform can move dynamically without striking nearby objects.

  • Route cables carefully: Use clean cable routing and keep wires away from motors, pivots, and moving components.

  • Avoid overloading the platform: Stay within the rated load capacity and be mindful of heavy accessories, seats, displays, or custom mounts.

  • Inspect hardware periodically: Check fasteners, seat mounts, control mounts, and actuator linkages for tightness.

  • Fine-tune motion profiles: Adjust motion settings carefully. More gain is not always better, especially for comfort, control, and long-session use.

Videos

     
FAQ's

Frequently Asked Questions

Q. Does the platform move my wheel, pedals, and seat together? Click to expand ▼

A. Yes. The H4 is a full-platform motion rig, meaning the seat, wheel, pedals, shifter, and attached accessories move together in harmony instead of only moving the seat.
Q. What’s the difference between H3 and H4? Click to expand ▼

A. The H4 adds a fourth axis: Heave, or vertical motion. This lets you feel vertical forces such as bumps, curbs, compression, jumps, terrain impacts, and elevation changes with greater realism.
Q. Will it work with PlayStation and Xbox? Click to expand ▼

A. Yes, but console support depends on the specific game and connection method.

Consoles operate within closed and proprietary platforms. Only select games send motion data from consoles using UDP over the network, such as Gran Turismo 7, Gran Turismo Sport, Project CARS, Project CARS 2, Assetto Corsa, F1, Forza Motorsport 7, and Forza Horizon 4 and 5.

For supported console games, a MagicBox solution may be required. For the latest supported PC and console games, please refer to DOF Reality’s supported games list or contact us before ordering.
Q. What seat should I use with the H4 platform? Click to expand ▼

A. Your seat setup comes down to personal comfort and driving style. The H4 Motion Platform supports many bottom-mount car or gaming seats, giving you flexibility to choose what feels best.

A bucket-style racing seat is recommended for added stability during high-intensity motion. A 4-point or 6-point harness can be added for extra security, though it is optional. For best performance, choose a lightweight seat so the motion platform can react faster and more precisely.

For convenience and easy adjustment, a standard bottom-mount car seat with sliders or rails is a practical choice. If you choose a bucket seat, you may need side-to-bottom bracket adapters and slider rails.

Seat Mount Dimensions:

  • Depth: 280 mm front to back
  • Width options: 345 mm (13.37”), 375 mm (14.49”), or 405 mm (15.94”)
Q. Does it come assembled? Click to expand ▼

A. Some assembly is required upon arrival. To ensure safer and more convenient delivery, the unit is typically shipped in separate boxes. Assembly allows you to configure the platform around your preferred seat, wheel, pedals, and cockpit layout.
Q. Is a seat included? Click to expand ▼

A. No. The H4 arrives as a motion platform only. Seat, wheel, pedals, shifter, displays, PC, simulator games, and other accessories must be supplied separately.
Q. What will I get if I order? Click to expand ▼

A. You receive the complete motion platform system with the core structural and motion components required for setup. The unit is tested before shipment and packaged for safe delivery in manageable sections. After assembly, install the included motion software on your PC, connect the controller via USB, and configure your controls to begin racing.

All necessary hardware, cables, and basic tools are included for setup.
Q. How quiet is it during operation? Click to expand ▼

A. It is considered quiet for a motion rig. Actuator noise is generally minimal, with cooling fans and mechanical movement being the main audible elements. Actual sound can vary depending on motion intensity, flooring, room acoustics, and mounted accessories.
Q. How long does setup take? Click to expand ▼

A. Allow approximately 3–5 hours for full installation, including hardware mounting, wiring, software setup, and calibration. Actual setup time can vary based on experience and accessories.
Q. How does VR motion compensation work with DOF Reality platforms? Click to expand ▼

A. DOF Reality motion simulators are compatible with major VR headsets, but combining motion simulation with VR requires a few setup considerations. When the platform moves, your head and headset move too. This can cause the headset sensors to interpret platform motion as real-world movement, slightly shifting the in-game view.

If you notice excessive camera movement or “swimming” effects, start by reducing the platform’s motion intensity in your software settings. This often provides a smoother experience.

If additional correction is needed, motion compensation software can be used. Motion compensation typically uses a tracker or controller mounted directly to the platform to remove the platform’s motion from the headset’s view.
Q. What VR systems are commonly used with motion compensation? Click to expand ▼

A. Motion compensation can work with both outside-in and inside-out tracking systems, depending on your hardware and software setup.

  • Outside-In Tracking: Valve Index, HTC Vive, Vive Pro, Pimax systems, and original Oculus Rift CV1-style tracking.
  • Inside-Out Tracking: HP Reverb/G2, Meta Quest, Oculus Rift S, Samsung Odyssey+, and Windows Mixed Reality headsets.

For base-station systems, users often mount a Vive Tracker or compatible tracker directly to the motion platform. For inside-out systems, some users mount a compatible controller to the platform where the headset cameras can see it.
Q. Are there hardware-based motion compensation methods? Click to expand ▼

A. Some VR users use hardware-based workarounds, such as mounting a sensor or controller directly to the motion platform or limiting certain headset tracking inputs. Results vary by headset, software version, and simulator setup.

For best results, use a stable tracker mounting location, reduce unnecessary vibration, and test gradually with lower motion intensity before increasing motion strength.
Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy


1. General Terms of Sale

All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.

Changes or special arrangements must be confirmed in writing prior to purchase.



2. Pricing and Payments

  • USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
  • Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
  • Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
  • Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
  • Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
  • Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.


3. Shipping Policy

Shipping Methods

  • All platforms and accessories are shipped in securely packed boxes via international freight.
  • Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
  • Customers will receive detailed assembly instructions and all tools required for setup.

Delivery Terms

  • DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
    • You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
    • In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
  • Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
  • Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
  • Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
    • Payment processing may take approximately 5–7 business days.
    • Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
  • Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.

Shipping Cost Adjustments

  • Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
  • If additional freight charges apply, customers will be notified prior to shipment for approval or refund.

Inspection Upon Delivery

Customers must inspect all packages immediately upon delivery.

Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.



4. Returns and Refunds

Eligibility

  • Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
  • Refunds will not be issued for change of mind or buyer’s remorse.
  • Shipping and return shipping costs are the responsibility of the customer.
  • Products must be properly packaged for return to prevent damage in transit.
  • Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
  • High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.

Pre-Order and Custom Orders

  • All pre-order deposits are non-refundable.
  • Custom-built units cannot be cancelled or refunded once production has begun.


5. Warranty Policy

Coverage Period

All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.

Replacement or repaired components receive a 6-month warranty from their installation date.


Consumer Models: M & H Series

  • Warranty applies to private, non-commercial use only.
  • Commercial use voids the warranty coverage.
  • Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.

Professional Models

  • Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
  • On-site service may be offered at DOF Reality’s discretion for professional setups.

Warranty Limitations

Warranty does not cover:

  • Normal wear and tear of moving components
  • Improper storage, installation, or use against the manufacturer’s recommendations
  • Unauthorized repairs or modifications
  • Over-tightening dampers or overheating motors above 70°C
  • Software-related issues or third-party system conflicts

Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.


Claim Procedure

  1. Report any issue in writing immediately upon discovery.
  2. Provide photos, video, or diagnostic details as requested.
  3. Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
  4. If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
  5. Customers are responsible for the cost and risk of returning defective parts.

If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.



6. Extended Warranty & Service Plans

Optional extended warranty and software/hardware support packages are available upon request for professional models only.

These plans are tailored to each installation and priced based on system specifications.

Contact support@simulatordirect.com for details.



7. Software License Terms

Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.

Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.

DOF Reality is not responsible for changes or telemetry issues in third-party software or games.



8. Liability Disclaimer

DOF Reality products are designed for private entertainment purposes only.

The company is not liable for:

  • Personal injury, loss of income, or indirect damages
  • Misuse, modification, or unintended operation of the product
  • Software or hardware malfunctions caused by third-party equipment

Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.



9. Governing Law

Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..



10. Contact Information

For warranty claims, returns, or technical support, please contact:

Simulator Direct
Email: support@simulatordirect.com