Skip to content

Cart

Your cart is empty

DOF Reality H3 Universal Motion Simulator Platform

Sale price$3,299.00

Got Questions?
Email: support@simulatordirect.com
Phone: (714) 202-9416

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Fast & Free Shipping On Eligible Items

Exclusions Apply

Lowest Price Guarantee

Found a better price? We’ll match it — Guaranteed.

Simulator Expertise

Talk to a Real Expert
(714) 202-9416
Mon–Sat 8AM–5PM PST

Description

DOF Reality H3 3-Axis HERO Universal Motion Simulator Platform

Elevate your simulation. Feel the physics. Live the motion.

Step into a cockpit that doesn’t just look real — it feels real. The DOF Reality H3 3-Axis HERO Universal Motion Platform brings your favorite flight and racing simulations to life with synchronized, full-cockpit movement across three degrees of freedom: pitch, roll, and yaw.

Whether you’re banking into a turn at 30,000 feet, dodging turbulence, or drifting through hairpin corners on a racetrack, the H3 replicates motion with fluid precision. Engineered for durability, quiet performance, and easy setup, this motion platform is a professional-grade simulator base built for serious home and training environments.

From passionate flight enthusiasts to competitive e-sports drivers, the H3 Universal offers true-to-life motion immersion designed to blur the line between simulation and reality.


Product Features

Product Features

Experience True 3-Axis Motion Immersion

DOF Reality H3 motion axis diagram

The DOF Reality H3 platform gives you three synchronized axes of motion that recreate real-world dynamics and simulator feedback in real time.

Axis Function What You Feel
Pitch
Forward / Back Tilt
Simulates acceleration, braking, take-offs, climbs, and descents. Feel the cockpit pitch forward under braking or lift back during acceleration or climb.
Roll
Side-to-Side Tilt
Recreates cornering, banking, and lateral movement. Experience side loading during turns, banking maneuvers, and flight movement.
Yaw
Rotational Axis
Adds rotational movement for drifting, rear traction loss, and aircraft yaw. Feel realistic skidding, vehicle rotation, rudder input, and directional correction.

Unlike rigs that only move the seat, the H3 moves your entire cockpit — seat, wheel or yoke, pedals, throttle, and attached controls — together. This creates a more natural relationship between your body and controls during motion.


Designed for Serious Simulation

The H3 is made for users who want commercial-inspired motion performance with home-friendly operation. It is well suited for racing, flight, and hybrid simulator builds.


Industrial-Grade Engineering

Constructed from heavy-duty metal with precision-fit components, the H3 chassis and motion system are built to handle regular simulator use. High-torque motor systems create strong, controlled movement while maintaining smooth operation.

The platform’s low noise profile makes it suitable for home simulator rooms, shared spaces, and late-night sessions.


Smooth, Natural Motion

The H3 translates simulator telemetry into coordinated pitch, roll, and yaw movement. Whether you are experiencing turbulence, cornering force, braking, acceleration, or drifting, the platform helps reproduce the physical feel of the vehicle or aircraft.


Real-Time Telemetry Integration

DOF Reality supported games graphic

The system connects with motion software such as:

  • Sim Racing Studio (SRS)

  • SimTools

  • FlyPT Mover

These platforms interpret in-game physics data from supported racing and flight titles, including Microsoft Flight Simulator, X-Plane, DCS World, iRacing, Assetto Corsa, Project CARS, Dirt Rally, F1, and more.


Full-Cockpit Motion

Traditional motion seats move only the upper body. The H3 moves the simulator cockpit as one connected platform, helping the controls, seat, and accessories stay in the same relative position while the platform moves around you.


Quiet Operation

The H3’s motors and mechanical system are tuned for smooth operation and low acoustic output. This makes it a strong fit for home simulator rooms, offices, garages, and shared environments.


What's Included

What's Included

Your purchase includes the core components needed to assemble and begin motion simulation quickly.

Component Description
H3 Motion Platform Base 3-axis motion base with pitch, roll, and yaw movement.
Universal Mounting Frame Frame structure designed to support common seat, pedal, wheelbase, yoke, throttle, and control configurations.
Electronic Control Unit USB-based motion controller and power system for motion operation.
Software License Sim Racing Studio license or compatible motion platform software support.
Cabling & Power Supply Required power and connection cables for platform operation.
Assembly Tools & Manual Basic hardware, tools, and setup documentation for assembly.
1-Year Manufacturer Warranty Warranty coverage for the motion platform under standard use conditions.

Not Included: Seat, steering wheel or yoke, wheel base, pedals, HOTAS/collective, button boxes, displays, PC, simulator games, and VR headset. These are user-supplied so you can build your ideal cockpit.


Product Specifications

Product Specifications

Specification Details
Degrees of Freedom 3 DOF: Pitch, Roll, and Yaw
Motion Range Up to ±20° tilt
Speed Up to 50 cm/s, approximately 86°/s
Torque Output Approximately 25 Nm
Power Consumption Approximately 750 W peak
Voltage Compatibility 100–240 V AC
Weight Capacity Up to 440 lbs / 200 kg combined load, depending on configuration
Frame Weight Approximately 85 kg / 187 lbs
Noise Level < 50 dB during typical operation
Footprint Approximately 3 ft × 5 ft / 0.9 m × 1.5 m
Supported Platform Windows PC
Software Support Sim Racing Studio, SimTools, FlyPT, XSim, and other compatible platforms
Warranty 1-Year Manufacturer Warranty

Exact numerical specs can vary slightly based on configuration and year of manufacture. If you need precise engineering numbers, confirm the current DOF Reality datasheet before purchase.


Product Installation Guide

Setup & Installation Recommendations

  • Manage wiring carefully: Keep all wiring organized and away from moving components.

  • Inspect hardware: Check frame bolts and mounting points every few months for tightness.

  • Maintain moving components: Periodically lubricate applicable motion components as recommended by the manufacturer.

  • Plan for multiple users: Use a seat slider if multiple people will use the rig.

  • Optimize for VR: For VR setups, enable motion compensation if needed to align headset tracking with platform movement.

  • Keep software current: Keep firmware, drivers, and motion software updated for the best compatibility.

Videos


FAQ's

Frequently Asked Questions

Q. What makes the H3 different from the H2 model? Click to expand ▼

A. The H2 provides pitch and roll motion. The H3 adds yaw rotation, creating a more dynamic motion experience for racing, flight, drifting, and aircraft yaw movement.

Q. Can this rig support both racing and flight simulations? Click to expand ▼

A. Yes. The H3 Universal is designed for both racing and flight simulation. Many users configure quick-swap setups to move between steering wheels, pedals, yokes, throttles, HOTAS controls, and flight accessories.

Q. Will it work with PlayStation and Xbox? Click to expand ▼

A. Yes, but console support depends on the specific game and connection setup.

Consoles operate within closed and proprietary platforms. Only select games send motion data from consoles using UDP over the network, such as Gran Turismo 7, Gran Turismo Sport, Project CARS, Project CARS 2, Assetto Corsa, F1, Forza Motorsport 7, and Forza Horizon 4 and 5.

For supported console games, a MagicBox solution may be used. For the most accurate compatibility details, review the current DOF Reality supported games list before ordering.

Q. What seat should I use with the H3 platform? Click to expand ▼

A. Your seat setup depends on personal comfort and driving or flight style. The H3 supports most bottom-mount car or gaming seats, giving you flexibility to choose what feels best.

A bucket-style racing seat is recommended for added stability during higher-intensity motion. A 4-point or 6-point harness can be added for extra security, though it is optional. For best performance, a lightweight seat helps the motion platform respond faster and more precisely.

For convenience and adjustment, a standard bottom-mount car seat with sliders or rails is a practical choice. If you choose a bucket seat, you may need side-to-bottom bracket adapters and slider rails.

Seat Mount Dimensions:

  • Depth: 280 mm front to back
  • Width options: 345 mm (13.37”), 375 mm (14.49”), or 405 mm (15.94”)
Q. Does it work with VR headsets? Click to expand ▼

A. Yes. The H3 works with major VR systems, including Meta Quest, HTC Vive, Pimax, HP Reverb/G2, and other compatible PC VR headsets. For best results, start with reduced motion intensity and use motion compensation software if needed.

Q. Is it noisy? Click to expand ▼

A. The H3 is designed for quiet operation and typically runs at a low noise level, similar to a quiet computer fan or home electronics. Actual noise can vary depending on motion intensity, flooring, and installed accessories.

Q. How hard is it to assemble? Click to expand ▼

A. The platform arrives partially pre-assembled, and most users can complete setup with basic hand tools. Assembly time depends on your seat, controls, accessories, and overall cockpit layout.

Q. Can it be upgraded later? Click to expand ▼

A. Yes. The H3 is part of a modular platform ecosystem and can support future upgrades and accessory integrations, including additional motion capability, tactile feedback, flight accessories, and cockpit upgrades.

Q. What maintenance is required? Click to expand ▼

A. Routine maintenance is simple. Check bolts and fasteners periodically, keep the platform clean, inspect moving components, and lubricate applicable joints or shafts as recommended by the manufacturer.

Q. How does VR motion cancellation or motion compensation work? Click to expand ▼

A. The DOF Reality motion simulator is compatible with major VR headsets, but combining motion simulation with VR can require extra setup because your head and headset move with the platform.

When the platform moves, the headset may interpret that physical movement as head movement inside the game. In many cases, reducing the motion intensity in your software settings creates a smoother experience.

If additional correction is needed, motion compensation software can be used. Motion compensation typically uses a tracker or controller mounted directly to the platform to remove the platform’s motion from the headset’s view.

Q. What motion compensation software can be used? Click to expand ▼

A. OpenVR Motion Compensation is a commonly used community-supported option for SteamVR-based setups. Some users may also use other compatible motion compensation tools depending on their headset, simulator software, and tracking system.

For base-station VR systems, users often mount a Valve Index Controller, HTC Vive Controller, or Vive Tracker directly to the motion platform. For inside-out tracking systems, users may mount a compatible controller on the platform where the headset cameras can clearly see it.

The tracker should be securely mounted and isolated from vibration where possible.

Q. Are there hardware-based motion compensation methods? Click to expand ▼

A. Some VR users use hardware-based workarounds, such as mounting a sensor or controller directly to the motion platform or limiting certain headset tracking inputs. Results vary by headset, software version, and simulator setup.

For best results, use a stable tracker mounting location, reduce unnecessary vibration, and test gradually with lower motion intensity before increasing motion strength.

Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy


1. General Terms of Sale

All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.

Changes or special arrangements must be confirmed in writing prior to purchase.




2. Pricing and Payments

  • USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
  • Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
  • Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
  • Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
  • Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
  • Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.



3. Shipping Policy

Shipping Methods

  • All platforms and accessories are shipped in securely packed boxes via international freight.
  • Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
  • Customers will receive detailed assembly instructions and all tools required for setup.

Delivery Terms

  • DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
    • You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
    • In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
  • Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
  • Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
  • Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
    • Payment processing may take approximately 5–7 business days.
    • Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
  • Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.

Shipping Cost Adjustments

  • Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
  • If additional freight charges apply, customers will be notified prior to shipment for approval or refund.

Inspection Upon Delivery

Customers must inspect all packages immediately upon delivery.

Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.




4. Returns and Refunds

Eligibility

  • Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
  • Refunds will not be issued for change of mind or buyer’s remorse.
  • Shipping and return shipping costs are the responsibility of the customer.
  • Products must be properly packaged for return to prevent damage in transit.
  • Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
  • High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.

Pre-Order and Custom Orders

  • All pre-order deposits are non-refundable.
  • Custom-built units cannot be cancelled or refunded once production has begun.



5. Warranty Policy

Coverage Period

All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.

Replacement or repaired components receive a 6-month warranty from their installation date.


Consumer Models: M & H Series

  • Warranty applies to private, non-commercial use only.
  • Commercial use voids the warranty coverage.
  • Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.

Professional Models

  • Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
  • On-site service may be offered at DOF Reality’s discretion for professional setups.

Warranty Limitations

Warranty does not cover:

  • Normal wear and tear of moving components
  • Improper storage, installation, or use against the manufacturer’s recommendations
  • Unauthorized repairs or modifications
  • Over-tightening dampers or overheating motors above 70°C
  • Software-related issues or third-party system conflicts

Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.


Claim Procedure

  1. Report any issue in writing immediately upon discovery.
  2. Provide photos, video, or diagnostic details as requested.
  3. Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
  4. If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
  5. Customers are responsible for the cost and risk of returning defective parts.

If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.




6. Extended Warranty & Service Plans

Optional extended warranty and software/hardware support packages are available upon request for professional models only.

These plans are tailored to each installation and priced based on system specifications.

Contact support@simulatordirect.com for details.




7. Software License Terms

Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.

Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.

DOF Reality is not responsible for changes or telemetry issues in third-party software or games.




8. Liability Disclaimer

DOF Reality products are designed for private entertainment purposes only.

The company is not liable for:

  • Personal injury, loss of income, or indirect damages
  • Misuse, modification, or unintended operation of the product
  • Software or hardware malfunctions caused by third-party equipment

Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.




9. Governing Law

Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..




10. Contact Information

For warranty claims, returns, or technical support, please contact:

Simulator Direct
Email: support@simulatordirect.com

Description

DOF Reality H3 3-Axis HERO Universal Motion Simulator Platform

Elevate your simulation. Feel the physics. Live the motion.

Step into a cockpit that doesn’t just look real — it feels real. The DOF Reality H3 3-Axis HERO Universal Motion Platform brings your favorite flight and racing simulations to life with synchronized, full-cockpit movement across three degrees of freedom: pitch, roll, and yaw.

Whether you’re banking into a turn at 30,000 feet, dodging turbulence, or drifting through hairpin corners on a racetrack, the H3 replicates motion with fluid precision. Engineered for durability, quiet performance, and easy setup, this motion platform is a professional-grade simulator base built for serious home and training environments.

From passionate flight enthusiasts to competitive e-sports drivers, the H3 Universal offers true-to-life motion immersion designed to blur the line between simulation and reality.


Product Features

Product Features

Experience True 3-Axis Motion Immersion

DOF Reality H3 motion axis diagram

The DOF Reality H3 platform gives you three synchronized axes of motion that recreate real-world dynamics and simulator feedback in real time.

Axis Function What You Feel
Pitch
Forward / Back Tilt
Simulates acceleration, braking, take-offs, climbs, and descents. Feel the cockpit pitch forward under braking or lift back during acceleration or climb.
Roll
Side-to-Side Tilt
Recreates cornering, banking, and lateral movement. Experience side loading during turns, banking maneuvers, and flight movement.
Yaw
Rotational Axis
Adds rotational movement for drifting, rear traction loss, and aircraft yaw. Feel realistic skidding, vehicle rotation, rudder input, and directional correction.

Unlike rigs that only move the seat, the H3 moves your entire cockpit — seat, wheel or yoke, pedals, throttle, and attached controls — together. This creates a more natural relationship between your body and controls during motion.


Designed for Serious Simulation

The H3 is made for users who want commercial-inspired motion performance with home-friendly operation. It is well suited for racing, flight, and hybrid simulator builds.


Industrial-Grade Engineering

Constructed from heavy-duty metal with precision-fit components, the H3 chassis and motion system are built to handle regular simulator use. High-torque motor systems create strong, controlled movement while maintaining smooth operation.

The platform’s low noise profile makes it suitable for home simulator rooms, shared spaces, and late-night sessions.


Smooth, Natural Motion

The H3 translates simulator telemetry into coordinated pitch, roll, and yaw movement. Whether you are experiencing turbulence, cornering force, braking, acceleration, or drifting, the platform helps reproduce the physical feel of the vehicle or aircraft.


Real-Time Telemetry Integration

DOF Reality supported games graphic

The system connects with motion software such as:

  • Sim Racing Studio (SRS)

  • SimTools

  • FlyPT Mover

These platforms interpret in-game physics data from supported racing and flight titles, including Microsoft Flight Simulator, X-Plane, DCS World, iRacing, Assetto Corsa, Project CARS, Dirt Rally, F1, and more.


Full-Cockpit Motion

Traditional motion seats move only the upper body. The H3 moves the simulator cockpit as one connected platform, helping the controls, seat, and accessories stay in the same relative position while the platform moves around you.


Quiet Operation

The H3’s motors and mechanical system are tuned for smooth operation and low acoustic output. This makes it a strong fit for home simulator rooms, offices, garages, and shared environments.


What's Included

What's Included

Your purchase includes the core components needed to assemble and begin motion simulation quickly.

Component Description
H3 Motion Platform Base 3-axis motion base with pitch, roll, and yaw movement.
Universal Mounting Frame Frame structure designed to support common seat, pedal, wheelbase, yoke, throttle, and control configurations.
Electronic Control Unit USB-based motion controller and power system for motion operation.
Software License Sim Racing Studio license or compatible motion platform software support.
Cabling & Power Supply Required power and connection cables for platform operation.
Assembly Tools & Manual Basic hardware, tools, and setup documentation for assembly.
1-Year Manufacturer Warranty Warranty coverage for the motion platform under standard use conditions.

Not Included: Seat, steering wheel or yoke, wheel base, pedals, HOTAS/collective, button boxes, displays, PC, simulator games, and VR headset. These are user-supplied so you can build your ideal cockpit.


Product Specifications

Product Specifications

Specification Details
Degrees of Freedom 3 DOF: Pitch, Roll, and Yaw
Motion Range Up to ±20° tilt
Speed Up to 50 cm/s, approximately 86°/s
Torque Output Approximately 25 Nm
Power Consumption Approximately 750 W peak
Voltage Compatibility 100–240 V AC
Weight Capacity Up to 440 lbs / 200 kg combined load, depending on configuration
Frame Weight Approximately 85 kg / 187 lbs
Noise Level < 50 dB during typical operation
Footprint Approximately 3 ft × 5 ft / 0.9 m × 1.5 m
Supported Platform Windows PC
Software Support Sim Racing Studio, SimTools, FlyPT, XSim, and other compatible platforms
Warranty 1-Year Manufacturer Warranty

Exact numerical specs can vary slightly based on configuration and year of manufacture. If you need precise engineering numbers, confirm the current DOF Reality datasheet before purchase.


Product Installation Guide

Setup & Installation Recommendations

  • Manage wiring carefully: Keep all wiring organized and away from moving components.

  • Inspect hardware: Check frame bolts and mounting points every few months for tightness.

  • Maintain moving components: Periodically lubricate applicable motion components as recommended by the manufacturer.

  • Plan for multiple users: Use a seat slider if multiple people will use the rig.

  • Optimize for VR: For VR setups, enable motion compensation if needed to align headset tracking with platform movement.

  • Keep software current: Keep firmware, drivers, and motion software updated for the best compatibility.

Videos


FAQ's

Frequently Asked Questions

Q. What makes the H3 different from the H2 model? Click to expand ▼

A. The H2 provides pitch and roll motion. The H3 adds yaw rotation, creating a more dynamic motion experience for racing, flight, drifting, and aircraft yaw movement.

Q. Can this rig support both racing and flight simulations? Click to expand ▼

A. Yes. The H3 Universal is designed for both racing and flight simulation. Many users configure quick-swap setups to move between steering wheels, pedals, yokes, throttles, HOTAS controls, and flight accessories.

Q. Will it work with PlayStation and Xbox? Click to expand ▼

A. Yes, but console support depends on the specific game and connection setup.

Consoles operate within closed and proprietary platforms. Only select games send motion data from consoles using UDP over the network, such as Gran Turismo 7, Gran Turismo Sport, Project CARS, Project CARS 2, Assetto Corsa, F1, Forza Motorsport 7, and Forza Horizon 4 and 5.

For supported console games, a MagicBox solution may be used. For the most accurate compatibility details, review the current DOF Reality supported games list before ordering.

Q. What seat should I use with the H3 platform? Click to expand ▼

A. Your seat setup depends on personal comfort and driving or flight style. The H3 supports most bottom-mount car or gaming seats, giving you flexibility to choose what feels best.

A bucket-style racing seat is recommended for added stability during higher-intensity motion. A 4-point or 6-point harness can be added for extra security, though it is optional. For best performance, a lightweight seat helps the motion platform respond faster and more precisely.

For convenience and adjustment, a standard bottom-mount car seat with sliders or rails is a practical choice. If you choose a bucket seat, you may need side-to-bottom bracket adapters and slider rails.

Seat Mount Dimensions:

  • Depth: 280 mm front to back
  • Width options: 345 mm (13.37”), 375 mm (14.49”), or 405 mm (15.94”)
Q. Does it work with VR headsets? Click to expand ▼

A. Yes. The H3 works with major VR systems, including Meta Quest, HTC Vive, Pimax, HP Reverb/G2, and other compatible PC VR headsets. For best results, start with reduced motion intensity and use motion compensation software if needed.

Q. Is it noisy? Click to expand ▼

A. The H3 is designed for quiet operation and typically runs at a low noise level, similar to a quiet computer fan or home electronics. Actual noise can vary depending on motion intensity, flooring, and installed accessories.

Q. How hard is it to assemble? Click to expand ▼

A. The platform arrives partially pre-assembled, and most users can complete setup with basic hand tools. Assembly time depends on your seat, controls, accessories, and overall cockpit layout.

Q. Can it be upgraded later? Click to expand ▼

A. Yes. The H3 is part of a modular platform ecosystem and can support future upgrades and accessory integrations, including additional motion capability, tactile feedback, flight accessories, and cockpit upgrades.

Q. What maintenance is required? Click to expand ▼

A. Routine maintenance is simple. Check bolts and fasteners periodically, keep the platform clean, inspect moving components, and lubricate applicable joints or shafts as recommended by the manufacturer.

Q. How does VR motion cancellation or motion compensation work? Click to expand ▼

A. The DOF Reality motion simulator is compatible with major VR headsets, but combining motion simulation with VR can require extra setup because your head and headset move with the platform.

When the platform moves, the headset may interpret that physical movement as head movement inside the game. In many cases, reducing the motion intensity in your software settings creates a smoother experience.

If additional correction is needed, motion compensation software can be used. Motion compensation typically uses a tracker or controller mounted directly to the platform to remove the platform’s motion from the headset’s view.

Q. What motion compensation software can be used? Click to expand ▼

A. OpenVR Motion Compensation is a commonly used community-supported option for SteamVR-based setups. Some users may also use other compatible motion compensation tools depending on their headset, simulator software, and tracking system.

For base-station VR systems, users often mount a Valve Index Controller, HTC Vive Controller, or Vive Tracker directly to the motion platform. For inside-out tracking systems, users may mount a compatible controller on the platform where the headset cameras can clearly see it.

The tracker should be securely mounted and isolated from vibration where possible.

Q. Are there hardware-based motion compensation methods? Click to expand ▼

A. Some VR users use hardware-based workarounds, such as mounting a sensor or controller directly to the motion platform or limiting certain headset tracking inputs. Results vary by headset, software version, and simulator setup.

For best results, use a stable tracker mounting location, reduce unnecessary vibration, and test gradually with lower motion intensity before increasing motion strength.

Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy


1. General Terms of Sale

All purchases made through Simulator Direct for DOF Reality products are governed by DOF Reality’s official Terms of Trade. Each product is sold new and compliant with all relevant international manufacturing and consumer laws.

Changes or special arrangements must be confirmed in writing prior to purchase.




2. Pricing and Payments

  • USD Pricing: All prices are shown in USD and exclude local VAT, import duties, customs fees, or brokerage costs.
  • Customer Responsibility: Customers are responsible for paying all applicable local taxes and import charges upon delivery.
  • Custom or Professional Systems: Payment for custom-built or professional systems requires an upfront deposit before production begins.
  • Payment Window: Orders not paid within 5 business days will be placed on hold and cancelled after an additional 2 days if payment is not received.
  • Discounts: Only one discount or promotion code may be applied per order. Discounts cannot be combined or applied retroactively.
  • Currency Conversion: Currency conversions displayed in local values are estimates only. Final pricing is determined by your bank’s exchange rate at the time of transaction.



3. Shipping Policy

Shipping Methods

  • All platforms and accessories are shipped in securely packed boxes via international freight.
  • Each system is assembled, tested, and calibrated before shipping, then disassembled for safe transport.
  • Customers will receive detailed assembly instructions and all tools required for setup.

Delivery Terms

  • DAP Incoterms: Orders ship under DAP Incoterms, meaning Delivered at Place.
    • You are responsible for import customs clearance and any local duties or taxes that may be charged by your country.
    • In many cases, shipments to North America clear without additional import fees, but customs duties, tariffs, and taxes are ultimately determined by local authorities and are outside our control.
  • Ships From Poland: DOF Reality motion simulators are built and shipped directly from DOF Reality in Poland.
  • Production Batches: DOF Reality products ship in production batches approximately every 2–3 weeks. Delivery timing depends on when your order enters the next production batch.
  • Estimated Delivery Timeframe: Most DOF Reality orders are delivered within approximately 5–6 weeks from the date of purchase. This estimate includes payment processing, production, customs export/import, and transit time to your address.
    • Payment processing may take approximately 5–7 business days.
    • Delivery times may vary based on freight carrier schedules, customs processing, and regional conditions.
  • Pre-Orders: Pre-orders may have undefined shipping dates until production begins. Once your order enters the production queue, we will provide an updated estimated delivery timeframe.

Shipping Cost Adjustments

  • Shipping rates listed on the website are estimates and may fluctuate based on destination or carrier rate changes.
  • If additional freight charges apply, customers will be notified prior to shipment for approval or refund.

Inspection Upon Delivery

Customers must inspect all packages immediately upon delivery.

Any missing or damaged items must be reported in writing within 48 hours. Failure to do so may void any replacement claim.




4. Returns and Refunds

Eligibility

  • Refunds are only granted if a product is defective and cannot be restored to working condition through joint support between DOF Reality and the customer.
  • Refunds will not be issued for change of mind or buyer’s remorse.
  • Shipping and return shipping costs are the responsibility of the customer.
  • Products must be properly packaged for return to prevent damage in transit.
  • Refunds, if approved, will be processed within 20 business days after the returned product is received and inspected.
  • High-value orders are processed shortly after purchase. Cancellations must be requested promptly to avoid processing fees.

Pre-Order and Custom Orders

  • All pre-order deposits are non-refundable.
  • Custom-built units cannot be cancelled or refunded once production has begun.



5. Warranty Policy

Coverage Period

All DOF Reality systems come with a 12-month limited warranty covering defects in materials or workmanship from the date of delivery.

Replacement or repaired components receive a 6-month warranty from their installation date.


Consumer Models: M & H Series

  • Warranty applies to private, non-commercial use only.
  • Commercial use voids the warranty coverage.
  • Coverage excludes wear items such as motors, wheels, dampers, or mechanical joints that are subject to normal wear and tear.

Professional Models

  • Professional and commercial-grade systems include a 12-month limited warranty with similar exclusions.
  • On-site service may be offered at DOF Reality’s discretion for professional setups.

Warranty Limitations

Warranty does not cover:

  • Normal wear and tear of moving components
  • Improper storage, installation, or use against the manufacturer’s recommendations
  • Unauthorized repairs or modifications
  • Over-tightening dampers or overheating motors above 70°C
  • Software-related issues or third-party system conflicts

Slight play in gearboxes, up to 10% of motion range, is normal and not considered a defect.


Claim Procedure

  1. Report any issue in writing immediately upon discovery.
  2. Provide photos, video, or diagnostic details as requested.
  3. Simulator Direct/DOF Reality will evaluate the claim within a reasonable timeframe.
  4. If approved, defective parts will be repaired, replaced, or shipped to you for replacement.
  5. Customers are responsible for the cost and risk of returning defective parts.

If Simulator Direct/DOF Reality fails to resolve a covered issue within a reasonable time, the customer may request a cancellation and refund for that item.




6. Extended Warranty & Service Plans

Optional extended warranty and software/hardware support packages are available upon request for professional models only.

These plans are tailored to each installation and priced based on system specifications.

Contact support@simulatordirect.com for details.




7. Software License Terms

Each platform includes a Sim Racing Studio Standard License, which is sufficient for full motion operation.

Premium features are available through an optional paid Sim Racing Studio Premium subscription, purchased directly from Sim Racing Studio.

DOF Reality is not responsible for changes or telemetry issues in third-party software or games.




8. Liability Disclaimer

DOF Reality products are designed for private entertainment purposes only.

The company is not liable for:

  • Personal injury, loss of income, or indirect damages
  • Misuse, modification, or unintended operation of the product
  • Software or hardware malfunctions caused by third-party equipment

Maximum liability shall not exceed 50% of the total amount invoiced to the customer in the previous year, or $25 USD, whichever is lower.




9. Governing Law

Orders placed through Simulator Direct are governed by the laws applicable to Simulator Direct and the customer’s transaction, unless otherwise required by law. Certain manufacturer warranty, support, or product terms may also be governed by the manufacturer’s own terms and conditions..




10. Contact Information

For warranty claims, returns, or technical support, please contact:

Simulator Direct
Email: support@simulatordirect.com