Skip to content

Limited-Time Offer: Get 20% Off The SportScreen Products - Sale ends 12/5.

Cart

Your cart is empty

Carl's Place DIY Golf Enclosure Kit with Impact Screen

Sale price$1,149.95

Screen Material:
Enclosure Size:

Fast, Secure Shipping

Orders are processed promptly and shipped directly from trusted suppliers for safe, reliable delivery.

Lowest Price Guarantee

Found a better price? We’ll match it — Guaranteed.

Simulator Expertise

Talk to a Real Expert
(714) 202-9416
Mon–Sat 8AM–5PM PST

Description

Carl's Place DIY Golf Enclosure Kit with Impact Screen

 

Bring the driving range home with the Carl's Place DIY Golf Enclosure Kit with Impact Screen — Your all-in-one solution for building a professional-grade golf simulator in any space. Designed with flexibility, durability, and image performance in mind, this enclosure provides a safe, immersive setup that turns your garage, basement, or bonus room into a realistic golf experience.


This DIY golf enclosure system gives you a clean, borderless hitting area that integrates perfectly with your simulator setup. The tightly woven impact screen displays crisp, bright visuals with minimal bounce back, while the durable nylon enclosure walls keep every shot contained for worry-free play.


Its modular design fits almost any room, with frame sizes that can be customized down to the inch. Whether you’re upgrading your home simulator or starting your first build, this enclosure makes it simple to create a professional look at a fraction of the cost.

 

Product Features

Product Features:

 

  • Custom-Fit Flexibility – Choose from multiple standard sizes or request a custom cut down to the inch for a perfect fit in your space.

  • Seamless Turf-to-Screen Visuals – The borderless bottom design creates a clean, uninterrupted hitting area that blends naturally with your hitting mat.

  • Durable Impact Screen Choices – Select from Standard, Preferred, or Premium materials — each engineered for high-speed ball impacts and bright projection quality.

    Standard:



    Preferred:



    Premium:



  • Safe and Sound-Reducing Design – Heavy-duty nylon walls contain every shot while helping minimize sound reflection.

  • DIY-Friendly Setup – Includes a cut sheet, diagram, and assembly guide for fast installation using 1” EMT conduit (sold separately).

  • Compatible with Major Sim Systems – Works with Garmin, SkyTrak, Uneekor, Bushnell, and other top launch monitors.

  • Expandable System – Add side net extensions, foam inserts, safety baffles, or back covers for enhanced realism and protection.



What's Included

What's Included:

 

  • Nylon Enclosure Walls – Durable black nylon fabric that shades the screen and captures stray shots, improving image brightness and safety.

  • Golf Impact Screen with Cable System – High-strength, tightly woven material for sharp image projection and long-lasting durability.

  • Fasteners & Hardware – Includes ball bungees, zip ties, and cable receivers for easy, tensioned screen installation.

  • 1” Steel Fittings – All corner and connector fittings required to assemble your frame (pipes sold separately).

  • Cut Sheet & Assembly Instructions – Detailed guide for cutting and building the frame using 1” EMT conduit from your local hardware store.

  • No Surprise Shipping Charges - Get this enclosure delivered right to your door with free standard shipping included as our holiday treat to you 🎄.


Recommended Add-Ons (Sold Separately):

  • Pipe Framing Kit – Pre-cut and marked 1” pipes shipped to your door — no cutting or measuring required.

  • Foam Insert Kit – Custom-cut memory foam panels that slip behind the flaps for a softer impact surface to the pipe frame for added safety.

  • Back Cover Kit – Eliminates light leak for better image contrast and a polished, professional appearance.

  • Safety Baffles – Ceiling-hung vinyl strips that stop high-angle shots and protect ceilings from mishits.

  • Net Wall Extensions – Adds extra side protection and depth to the enclosure, keeping more shots within play.

 

Product Specifications

Product Specifications:

 

Minimum Frame Size: 96”H x 96”W x 24”D

Maximum Frame Size: 124.75”H x 163.33”W x 59.125”D

Note: Min and max sizes shown would be custom options, which you can reach out to support@simulatordirect.com

Frame Type: 1” EMT conduit (steel pipe)

Enclosure Material: Industrial-grade nylon netting

Impact Screen Material: High-density polyester (Standard, Preferred, or Premium)

Hardware: Steel corner and connector fittings, zip ties, and ball bungees

Assembly Time: 2–4 hours

Recommended Ceiling Height (Golf Swing Clearance):

  • 9 ft minimum gives a safe buffer zone to prevent the club head from striking the ceiling during a full swing. If buying a 9' height enclosure, ceiling height requires at least 9'3" of room height to assemble properly.

  • For taller golfers (6'2"+), 9.5-10 ft ceilings are ideal for a completely unrestricted swing path

Recommended Enclosure Clearance: 12–16” behind screen, min of 2–3” on top and each side

Shipping Weight:

  • Without Pipe Framing Kit: Approximately 60–100 lbs (varies by enclosure size)

  • With Pipe Framing Kit: Up to 250 lbs total (ships via freight on pallet)

Lead Time: 5–7 business days before shipment

Transit Time: 5–7 business days (U.S. domestic)

 

Getting Started Guide

Getting Started Guide:

 

Step 1: Measure Your Space

Measure height, width, and depth. Ensure enough clearance for your swing and projector setup.


Step 2: Choose Your Size

Select one of our standard configurations or request a custom fit to match your room.


Step 3: Pick Your Screen Type

Choose between Standard, Preferred, or Premium based on image brightness and durability preferences.


Step 4: Gather Your Frame Pipes

Use standard 1” EMT conduit from your local hardware store or order a pre-cut pipe kit for convenience.


Step 5: Assemble the Frame

Connect the fittings, mount the nylon enclosure, and attach the impact screen using included fasteners.


Step 6: Add Optional Accessories

Install foam inserts, net extensions, or a back cover for enhanced protection and image quality.


Step 7: Set Up Your Launch Monitor and Projector

Position your hardware per manufacturer instructions, and align your projection to fill the screen.


Step 8: Enjoy Your Simulator

Step onto your mat, swing freely, and experience lifelike golf simulation in your own home.

 

Product Installation Guide

Setup & Installation Recommendations:

 

Proper installation ensures optimal performance, longevity, and safety. Please review these setup guidelines before assembling your DIY Enclosure Kit.

 

  • Allow 12–16 inches of open space behind the impact screen to prevent friction, reduce wear, and allow the material to flex properly.

  • DIY enclosures require 2–3 inches of clearance on the top and each side of the frame for tensioning and assembly.

  • When constructing your frame using 1” EMT pipe, design the frame to be 4 inches taller and 4 inches wider than the outer screen dimensions for ideal tension when using 6” bungees.

  • Keep your tee positioned at least 10 feet from the screen to prevent bounce-back and prolong screen life.



  • Always use clean golf balls and clubs to minimize scuffs or marks on the impact material.

  • For rooms with fixed walls, maintain 2–3 inches of enclosure side clearance and a minimum ceiling height of 9 feet to accommodate safe swing clearance and assembly.


Installation Video:

 

 

Product Manual and User Guides:

 

 

 

Product Diagrams:

 

7.7'x10'x5'


7.7'x13'x5'

8'x8'x5'


8'x10.5'x5'

8.5'x11.5'x5'

9'x12'x5'


Add On's

Add On's:

 

Back Cover Kit and Back Cover Pipe Kit


Back Cover Kit – Eliminates light leak for better image contrast and a polished, professional appearance.

Back Cover Pipe Kit – Piping not included. You can either cut your own framing pipes locally using standard 1-inch EMT conduit or upgrade to our pre-cut pipe kit, designed for a precise fit and faster assembly






Safety Baffle

Safety Baffles – Ceiling-hung vinyl strips that stop high-angle shots and protect ceilings from mishits.

 



 

Foam Insert Kit




Foam Insert Kit – Custom-cut memory foam panels that slip behind the flaps for a softer impact surface to the pipe frame for added safety.

 




Pipe Framing Kit


Pipe Framing Kit – Pre-cut and marked 1” pipes shipped to your door — no cutting or measuring required.




8' Net Wall Extensions (Pair)

8’ Net Wall Extensions (Pair) – Extra side protection for shanks and mis-hits, keeping errant balls inside the hitting area and away from your walls.

 



FAQ's

Frequently Asked Questions:

 

Is the frame included?

The kit includes all fittings and fasteners but not the EMT pipes. You can buy them locally using the provided cut sheet or order pre-cut pipes separately from us.


What are the differences between screen types?

 

  • Standard: Great entry-level option for casual practice.

  • Preferred: The best balance of image quality and impact performance.

  • Premium: Maximum brightness, sharpness, and noise reduction for frequent use.

 

Can I assemble it myself?

Yes — it’s designed for easy DIY setup with step-by-step instructions. Most users finish in 2–4 hours.


Can I use it outdoors?

This kit is intended for indoor use. It can be set up outdoors temporarily but should be protected from weather.


Is it 4K compatible?

Yes. Both the Preferred and Premium screens are designed for high-resolution projectors and deliver excellent 4K clarity.


How long does the screen last?

With proper care, most screens last 3–5 years of regular play. Rotate occasionally to extend life.


How do I clean the screen?

Vacuum lightly or spot clean with a mild soap solution. Ensure to dry immediately to avoid water stains. Avoid harsh chemicals or abrasive materials.


Can I customize my size?

Yes — Carl's Place offers custom sizing down to the inch.

 

Contact support@simulatordirect.com for details.

 

Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy:

 

Shipping Policy

 

Simulator Direct processes and ships orders using trusted carriers to ensure reliable delivery and product protection. Orders are typically fulfilled through FedEx or UPS, with freight delivery arranged for oversized products such as full simulator enclosures and pipe framing kits.

Lead Time & Processing:

Orders are generally processed within 5–7 business days, depending on the product type and order volume. Transit time varies between 3–7 business days after shipment. Tracking details will be provided via email once your order is dispatched.

Freight Deliveries & Lift Gate Service:

Larger items such as pipe framing kits and built-in panels are shipped via freight carriers. For non-residential deliveries without a loading dock, we strongly recommend selecting Lift Gate Service. This service allows the freight driver to safely lower your shipment to the ground using a hydraulic platform.

 

  • Typical lift gate capacity accommodates loads up to 1,000 lbs.

  • This service is especially useful for orders that include pre-cut pipe kits or heavier enclosure frames that arrive on pallets.

  • Lift Gate Service of $185 will be automatically included in the price for any freight deliveries shipped as Residential.

  • Fees for non-residential lift gate service (loading dock required) shall have a flat rate of $185 offered as a product add on option for those who require it.

 

Freight Handling Information (Curved Golf Simulator Enclosure Kit):

Carl's Place golf simulator Pipe Framing Kits and Back Cover Pipe Kits are custom-fabricated components that ship directly from their manufacturing partner. Due to their size and weight, each kit requires special packaging and insured freight delivery. A flat Freight Handling Fee applies to cover professional packaging, carrier logistics, and safe arrival.

  • Pipe Framing Kit: $700 Freight Handling Fee

  • Back Cover Pipe Kit: $700 Freight Handling Fee

  • Bundle Both: $799 Combined Freight Handling Fee

Rates are averaged nationally to account for regional carrier costs and state taxes. 

 

Shipping Responsibilities:

 

  • Customers are responsible for shipping costs on all orders unless otherwise stated.

  • International shipments do not include customs duties, brokerage, or import fees. These must be paid by the recipient.

  • Please inspect all deliveries upon arrival to ensure all boxes and components are received in good condition.

 


 

Return Policy

We want you to be satisfied with your purchase. However, due to the custom nature of many of our products listed for resale, certain restrictions apply.

Eligibility:

 

  • Returns must be requested within 14 days of receiving your order.

  • All items must be unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the customer.

 

Restocking Fees & Non-Returnable Items:

 

  • Products with custom sizing or configurations may incur a restocking fee of up to 30%.

  • Items incorporating special finishes or non-standard dimensions may not be eligible for return.

  • Wearable items, such as golf impact screens, are non-returnable once used, as natural wear occurs immediately after impact use.

  • Partial kit returns are not accepted; all components must be returned together.

 

Return Process:

 

  1. Contact support@simulatordirect.com to initiate your return request.

  2. Include your order number and photos (if applicable).

  3. Once approved, you will receive a return authorization and shipping instructions.

  4. Refunds are issued to the original payment method within 7–10 business days of receiving and inspecting the return.

 


 

Order Changes & Cancellations

 

If you need to change or cancel your order, please contact support@simulatordirect.com as soon as possible.

 

  • Orders with custom dimensions are subject to a 30% cancellation fee if changed after 24 hours.

  • Orders that include manufacturer-direct products may incur a 5% cancellation fee.

  • Cancellations are not guaranteed after shipment and will follow the standard return policy if fulfilled.

 


 

Warranty & Replacements

 

Carl's Place products are designed for long-term use but are considered wearable items due to their nature and purpose. Therefore, they are not covered under a traditional manufacturer warranty. Some visible wear may occur after the first use and is considered normal.

If you experience damage upon arrival or have performance concerns, please contact our support team with photos and your order number for assistance.

Replacement Parts:

Most components, including enclosure panels and screens, can be replaced individually. To request a replacement part, email support@simulatordirect.com with your order details and the specific item required.

Description

Carl's Place DIY Golf Enclosure Kit with Impact Screen

 

Bring the driving range home with the Carl's Place DIY Golf Enclosure Kit with Impact Screen — Your all-in-one solution for building a professional-grade golf simulator in any space. Designed with flexibility, durability, and image performance in mind, this enclosure provides a safe, immersive setup that turns your garage, basement, or bonus room into a realistic golf experience.


This DIY golf enclosure system gives you a clean, borderless hitting area that integrates perfectly with your simulator setup. The tightly woven impact screen displays crisp, bright visuals with minimal bounce back, while the durable nylon enclosure walls keep every shot contained for worry-free play.


Its modular design fits almost any room, with frame sizes that can be customized down to the inch. Whether you’re upgrading your home simulator or starting your first build, this enclosure makes it simple to create a professional look at a fraction of the cost.

 

Product Features

Product Features:

 

  • Custom-Fit Flexibility – Choose from multiple standard sizes or request a custom cut down to the inch for a perfect fit in your space.

  • Seamless Turf-to-Screen Visuals – The borderless bottom design creates a clean, uninterrupted hitting area that blends naturally with your hitting mat.

  • Durable Impact Screen Choices – Select from Standard, Preferred, or Premium materials — each engineered for high-speed ball impacts and bright projection quality.

    Standard:



    Preferred:



    Premium:



  • Safe and Sound-Reducing Design – Heavy-duty nylon walls contain every shot while helping minimize sound reflection.

  • DIY-Friendly Setup – Includes a cut sheet, diagram, and assembly guide for fast installation using 1” EMT conduit (sold separately).

  • Compatible with Major Sim Systems – Works with Garmin, SkyTrak, Uneekor, Bushnell, and other top launch monitors.

  • Expandable System – Add side net extensions, foam inserts, safety baffles, or back covers for enhanced realism and protection.



What's Included

What's Included:

 

  • Nylon Enclosure Walls – Durable black nylon fabric that shades the screen and captures stray shots, improving image brightness and safety.

  • Golf Impact Screen with Cable System – High-strength, tightly woven material for sharp image projection and long-lasting durability.

  • Fasteners & Hardware – Includes ball bungees, zip ties, and cable receivers for easy, tensioned screen installation.

  • 1” Steel Fittings – All corner and connector fittings required to assemble your frame (pipes sold separately).

  • Cut Sheet & Assembly Instructions – Detailed guide for cutting and building the frame using 1” EMT conduit from your local hardware store.

  • No Surprise Shipping Charges - Get this enclosure delivered right to your door with free standard shipping included as our holiday treat to you 🎄.


Recommended Add-Ons (Sold Separately):

  • Pipe Framing Kit – Pre-cut and marked 1” pipes shipped to your door — no cutting or measuring required.

  • Foam Insert Kit – Custom-cut memory foam panels that slip behind the flaps for a softer impact surface to the pipe frame for added safety.

  • Back Cover Kit – Eliminates light leak for better image contrast and a polished, professional appearance.

  • Safety Baffles – Ceiling-hung vinyl strips that stop high-angle shots and protect ceilings from mishits.

  • Net Wall Extensions – Adds extra side protection and depth to the enclosure, keeping more shots within play.

 

Product Specifications

Product Specifications:

 

Minimum Frame Size: 96”H x 96”W x 24”D

Maximum Frame Size: 124.75”H x 163.33”W x 59.125”D

Note: Min and max sizes shown would be custom options, which you can reach out to support@simulatordirect.com

Frame Type: 1” EMT conduit (steel pipe)

Enclosure Material: Industrial-grade nylon netting

Impact Screen Material: High-density polyester (Standard, Preferred, or Premium)

Hardware: Steel corner and connector fittings, zip ties, and ball bungees

Assembly Time: 2–4 hours

Recommended Ceiling Height (Golf Swing Clearance):

  • 9 ft minimum gives a safe buffer zone to prevent the club head from striking the ceiling during a full swing. If buying a 9' height enclosure, ceiling height requires at least 9'3" of room height to assemble properly.

  • For taller golfers (6'2"+), 9.5-10 ft ceilings are ideal for a completely unrestricted swing path

Recommended Enclosure Clearance: 12–16” behind screen, min of 2–3” on top and each side

Shipping Weight:

  • Without Pipe Framing Kit: Approximately 60–100 lbs (varies by enclosure size)

  • With Pipe Framing Kit: Up to 250 lbs total (ships via freight on pallet)

Lead Time: 5–7 business days before shipment

Transit Time: 5–7 business days (U.S. domestic)

 

Getting Started Guide

Getting Started Guide:

 

Step 1: Measure Your Space

Measure height, width, and depth. Ensure enough clearance for your swing and projector setup.


Step 2: Choose Your Size

Select one of our standard configurations or request a custom fit to match your room.


Step 3: Pick Your Screen Type

Choose between Standard, Preferred, or Premium based on image brightness and durability preferences.


Step 4: Gather Your Frame Pipes

Use standard 1” EMT conduit from your local hardware store or order a pre-cut pipe kit for convenience.


Step 5: Assemble the Frame

Connect the fittings, mount the nylon enclosure, and attach the impact screen using included fasteners.


Step 6: Add Optional Accessories

Install foam inserts, net extensions, or a back cover for enhanced protection and image quality.


Step 7: Set Up Your Launch Monitor and Projector

Position your hardware per manufacturer instructions, and align your projection to fill the screen.


Step 8: Enjoy Your Simulator

Step onto your mat, swing freely, and experience lifelike golf simulation in your own home.

 

Product Installation Guide

Setup & Installation Recommendations:

 

Proper installation ensures optimal performance, longevity, and safety. Please review these setup guidelines before assembling your DIY Enclosure Kit.

 

  • Allow 12–16 inches of open space behind the impact screen to prevent friction, reduce wear, and allow the material to flex properly.

  • DIY enclosures require 2–3 inches of clearance on the top and each side of the frame for tensioning and assembly.

  • When constructing your frame using 1” EMT pipe, design the frame to be 4 inches taller and 4 inches wider than the outer screen dimensions for ideal tension when using 6” bungees.

  • Keep your tee positioned at least 10 feet from the screen to prevent bounce-back and prolong screen life.



  • Always use clean golf balls and clubs to minimize scuffs or marks on the impact material.

  • For rooms with fixed walls, maintain 2–3 inches of enclosure side clearance and a minimum ceiling height of 9 feet to accommodate safe swing clearance and assembly.


Installation Video:

 

 

Product Manual and User Guides:

 

 

 

Product Diagrams:

 

7.7'x10'x5'


7.7'x13'x5'

8'x8'x5'


8'x10.5'x5'

8.5'x11.5'x5'

9'x12'x5'


Add On's

Add On's:

 

Back Cover Kit and Back Cover Pipe Kit


Back Cover Kit – Eliminates light leak for better image contrast and a polished, professional appearance.

Back Cover Pipe Kit – Piping not included. You can either cut your own framing pipes locally using standard 1-inch EMT conduit or upgrade to our pre-cut pipe kit, designed for a precise fit and faster assembly






Safety Baffle

Safety Baffles – Ceiling-hung vinyl strips that stop high-angle shots and protect ceilings from mishits.

 



 

Foam Insert Kit




Foam Insert Kit – Custom-cut memory foam panels that slip behind the flaps for a softer impact surface to the pipe frame for added safety.

 




Pipe Framing Kit


Pipe Framing Kit – Pre-cut and marked 1” pipes shipped to your door — no cutting or measuring required.




8' Net Wall Extensions (Pair)

8’ Net Wall Extensions (Pair) – Extra side protection for shanks and mis-hits, keeping errant balls inside the hitting area and away from your walls.

 



FAQ's

Frequently Asked Questions:

 

Is the frame included?

The kit includes all fittings and fasteners but not the EMT pipes. You can buy them locally using the provided cut sheet or order pre-cut pipes separately from us.


What are the differences between screen types?

 

  • Standard: Great entry-level option for casual practice.

  • Preferred: The best balance of image quality and impact performance.

  • Premium: Maximum brightness, sharpness, and noise reduction for frequent use.

 

Can I assemble it myself?

Yes — it’s designed for easy DIY setup with step-by-step instructions. Most users finish in 2–4 hours.


Can I use it outdoors?

This kit is intended for indoor use. It can be set up outdoors temporarily but should be protected from weather.


Is it 4K compatible?

Yes. Both the Preferred and Premium screens are designed for high-resolution projectors and deliver excellent 4K clarity.


How long does the screen last?

With proper care, most screens last 3–5 years of regular play. Rotate occasionally to extend life.


How do I clean the screen?

Vacuum lightly or spot clean with a mild soap solution. Ensure to dry immediately to avoid water stains. Avoid harsh chemicals or abrasive materials.


Can I customize my size?

Yes — Carl's Place offers custom sizing down to the inch.

 

Contact support@simulatordirect.com for details.

 

Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy:

 

Shipping Policy

 

Simulator Direct processes and ships orders using trusted carriers to ensure reliable delivery and product protection. Orders are typically fulfilled through FedEx or UPS, with freight delivery arranged for oversized products such as full simulator enclosures and pipe framing kits.

Lead Time & Processing:

Orders are generally processed within 5–7 business days, depending on the product type and order volume. Transit time varies between 3–7 business days after shipment. Tracking details will be provided via email once your order is dispatched.

Freight Deliveries & Lift Gate Service:

Larger items such as pipe framing kits and built-in panels are shipped via freight carriers. For non-residential deliveries without a loading dock, we strongly recommend selecting Lift Gate Service. This service allows the freight driver to safely lower your shipment to the ground using a hydraulic platform.

 

  • Typical lift gate capacity accommodates loads up to 1,000 lbs.

  • This service is especially useful for orders that include pre-cut pipe kits or heavier enclosure frames that arrive on pallets.

  • Lift Gate Service of $185 will be automatically included in the price for any freight deliveries shipped as Residential.

  • Fees for non-residential lift gate service (loading dock required) shall have a flat rate of $185 offered as a product add on option for those who require it.

 

Freight Handling Information (Curved Golf Simulator Enclosure Kit):

Carl's Place golf simulator Pipe Framing Kits and Back Cover Pipe Kits are custom-fabricated components that ship directly from their manufacturing partner. Due to their size and weight, each kit requires special packaging and insured freight delivery. A flat Freight Handling Fee applies to cover professional packaging, carrier logistics, and safe arrival.

  • Pipe Framing Kit: $700 Freight Handling Fee

  • Back Cover Pipe Kit: $700 Freight Handling Fee

  • Bundle Both: $799 Combined Freight Handling Fee

Rates are averaged nationally to account for regional carrier costs and state taxes. 

 

Shipping Responsibilities:

 

  • Customers are responsible for shipping costs on all orders unless otherwise stated.

  • International shipments do not include customs duties, brokerage, or import fees. These must be paid by the recipient.

  • Please inspect all deliveries upon arrival to ensure all boxes and components are received in good condition.

 


 

Return Policy

We want you to be satisfied with your purchase. However, due to the custom nature of many of our products listed for resale, certain restrictions apply.

Eligibility:

 

  • Returns must be requested within 14 days of receiving your order.

  • All items must be unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the customer.

 

Restocking Fees & Non-Returnable Items:

 

  • Products with custom sizing or configurations may incur a restocking fee of up to 30%.

  • Items incorporating special finishes or non-standard dimensions may not be eligible for return.

  • Wearable items, such as golf impact screens, are non-returnable once used, as natural wear occurs immediately after impact use.

  • Partial kit returns are not accepted; all components must be returned together.

 

Return Process:

 

  1. Contact support@simulatordirect.com to initiate your return request.

  2. Include your order number and photos (if applicable).

  3. Once approved, you will receive a return authorization and shipping instructions.

  4. Refunds are issued to the original payment method within 7–10 business days of receiving and inspecting the return.

 


 

Order Changes & Cancellations

 

If you need to change or cancel your order, please contact support@simulatordirect.com as soon as possible.

 

  • Orders with custom dimensions are subject to a 30% cancellation fee if changed after 24 hours.

  • Orders that include manufacturer-direct products may incur a 5% cancellation fee.

  • Cancellations are not guaranteed after shipment and will follow the standard return policy if fulfilled.

 


 

Warranty & Replacements

 

Carl's Place products are designed for long-term use but are considered wearable items due to their nature and purpose. Therefore, they are not covered under a traditional manufacturer warranty. Some visible wear may occur after the first use and is considered normal.

If you experience damage upon arrival or have performance concerns, please contact our support team with photos and your order number for assistance.

Replacement Parts:

Most components, including enclosure panels and screens, can be replaced individually. To request a replacement part, email support@simulatordirect.com with your order details and the specific item required.