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Carl's Place Curved Golf Simulator Enclosure Kit with Impact Screen

Sale price$4,894.95

Screen Material:
Enclosure Size | Depth:

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Description

Carl's Place Curved Golf Enclosure Kit with Impact Screen

 

Experience golf like never before. A panoramic, wrap-around view that brings every shot to life.


Step into a true 180° golf experience with the Carl's Place Curved Golf Enclosure Kit, where cutting-edge design meets precision engineering. Crafted for serious golfers, training facilities, and home enthusiasts alike, this enclosure surrounds you with lifelike visuals and unmatched depth perception.


From the first swing to the final putt, you’ll feel like you’re standing on the fairway of your favorite course, not in your garage or basement.


 

Product Features

Product Features:

 

  • Immersive Curved Design:

    Unlike standard flat enclosures, this model features a gently curved impact screen that enhances the sense of depth and realism during play. The curvature creates a wraparound visual experience, making your simulator feel more lifelike and engaging.

  • Wider Field of View:

    The curved shape expands your viewing angle, surrounding you with the course and helping you better visualize shot shape and trajectory.

  • Smooth 4.5-Foot Curve Rise:

    The screen’s maximum curve depth is approximately 4.5 feet, creating a balanced arc that feels natural and visually seamless without requiring additional space.

  • DIY-Friendly Setup:

    The Curved Golf Enclosure Kit was designed as the first true do-it-yourself curved simulator enclosure. Clear step-by-step instructions make setup straightforward — no specialized tools or professional installation required.

  • Single Projector Design:

    The entire curved surface is optimized for use with just one projector, eliminating the need for complex multi-projector setups.

  • Projection Software Compatibility:

    To achieve a perfectly mapped image across the curved surface, additional warping software may be required. We recommend Immersive Display PRO v6.1.2, which has been successfully tested with this enclosure.

  • Premium Impact Screen: Triple-layer, tightly woven polyester for HD projection and long-term durability.




  • Blackout Enclosure Fabric: Light-absorbing panels eliminate glare for crisp, high-contrast visuals.

  • Customizable Fit: Standard or made-to-order sizing from 102”–120” high, 144”–240” wide, and 82”–240” deep (outside dimensions).

  • Heavy-Duty 2” Steel Fittings: Engineered for strength and stability in both home and commercial setups.

  • Foam Safety Inserts: Cushion frame edges to reduce ricochet and enhance safety.





  • Adjustable Bungee System: Fine-tune screen tension for optimal bounce-back control.

  • Optional Safety Baffles & Back Cover: Capture stray shots and block rear light for cleaner visuals.

  • Pre-Cut Pipe Framing Kit (Optional): Pre-measured, labeled pipes for faster, tool-free assembly.

  • Electronics Mount Compatibility: Add launch monitors or projectors using optional crossbars.

  • Multiple Depth Options: Available in 8 ft, 10 ft, and 15 ft standard depths (custom up to 20 ft).

  • Projection Software Compatible: Works seamlessly with tools like Immersive Display PRO, LG BU53RG, or BenQ LK936ST.

  • Professional-Grade Build: Designed for high-end home simulators and commercial golf bays alike.



What's Included

What's Included:

 

  • Blackout Enclosure Fabric (Blackstop™) – Heavy-duty, light-absorbing wall and ceiling panels reduce glare and create a cinematic, distraction-free environment.

  • Premium Golf Impact Screen – Triple-layer, tightly woven polyester for high-definition visuals and lasting performance under repeated ball strikes.

  • 2” Steel Fittings – Strong corner joints and connectors designed to hold your frame securely in place.

  • Ball Bungees and Zip Ties – Adjustable fasteners that secure the screen to the frame and allow precise tensioning.

  • Foam Frame Guards – Custom-fit foam pieces that slip behind the flaps, protecting the frame from direct impact and minimizing ricochet.

 

Recommended Add-Ons (Sold Separately):

 

  • Pipe Framing Kit – Pre-cut and labeled pipes that eliminate the need for local cutting or transport.

  • Back Cover and Back Cover Pipe Kit – Eliminates backlight bleed for superior projected image quality.

  • Safety Baffles – Vinyl strips that hang from the ceiling to catch high-angle shots.

 

Product Specifications

Product Specifications:

 

  • Available Sizes: 9×14 ft – 10×17 ft (custom sizing available to the inch)

    • Height (Min-Max): 102″ – 120″

    • Width (Min-Max): 144″ – 240″

    • Depth (Min-Max): 82″ – 240″ (8 ft, 10 ft, or 15 ft standard; custom options available)

  • Recommended Buffer Space: 2–3″ on each side and 6″ above the enclosure for assembly clearance

  • Recommended Hitting Distance: Minimum of 10 ft from the screen for safety and image clarity

  • Shipping Weight:

     

    • Without pipes: 130–150 lbs (ships in 4–5 boxes)

    • With pipe kit: Ships freight; heaviest box ≈ 50 lbs — lift-gate service recommended for palletized delivery

     

 

Getting Started Guide

Getting Started Guide:

 

Step 1: Measure your ceiling height, width, and depth. Ensure a minimum of 9 ft ceiling height for safe swings.

Step 2: Select a standard or custom size that fits your space.

Step 3: Choose your screen material (Premium or High Contrast Gray).

Step 4: Gather your 2″ EMT pipe set or add the pre-cut Pipe Framing Kit.

Step 5: Assemble the frame using provided fittings and fasteners.

Step 6: Attach the enclosure fabric and tension the impact screen.

Step 7: Add optional accessories — Foam inserts, baffles, back cover, and mounts.

Step 8: Align your projector and launch monitor, then enjoy your personal golf simulator.

 

Product Installation Guide

Setup & Installation Recommendations:

 

  • Maintain 12–16″ of clear space behind the impact screen to allow safe flex and prevent friction wear.

  • Leave 2–3″ of side clearance and at least 6″ of top clearance for assembly and ventilation.

  • Use clean golf balls and clubs to extend screen life.

  • Position your tee 10 ft from the screen to reduce bounce-back risk.

  • When setting up your projector, measure the distance from the front edge of the curved screen — Not the back or deepest part of the curve. This front edge is your true starting point for calculating the correct projector mounting distance.



Installation Video:

 



 

 

Product Manual and User Guides:

 

 





Add On's

Add On's:

 

Back Cover Kit and Back Cover Pipe Kit


Back Cover Kit – Eliminates light leak for better image contrast and a polished, professional appearance.

Back Cover Pipe Kit – Piping not included. You can either cut your own framing pipes locally using standard 2-inch EMT conduit or upgrade to our pre-cut pipe kit, designed for a precise fit and faster assembly






Safety Baffle

Safety Baffles – Ceiling-hung vinyl strips that stop high-angle shots and protect ceilings from mishits.


 




Pipe Framing Kit


Pipe Framing Kit – Pre-cut and marked 2” pipes shipped to your door — no cutting or measuring required.


FAQ's

Frequently Asked Questions:

Q: Does the Curved Golf Enclosure Kit come with pipes?

No. Frame pipes are not included with the standard kit. You can purchase standard 2” EMT conduit locally or choose the optional pre-cut pipe kit for a faster, more precise setup.

 

Q: How much ceiling height do I need?

Allow at least 6 inches of additional clearance above your chosen enclosure height for fittings and assembly.

For example, a 9 ft enclosure should be installed in a room with at least 9 ft 6 in of total height.

 

Q: How much space should I leave around the enclosure?

Maintain 12–16 inches of open space behind the screen for air movement and ball impact, and 2–3 inches on the sides and top for assembly.

Keep your hitting mat 10–12 ft from the screen for accurate readings and safe play.

 

Q: How long does it take to assemble the curved enclosure?

Setup takes about 4 hours. We recommend having two or more people to help lift and connect the frame pipes safely.

 

Q: Is the curved golf simulator really DIY?

Yes! The Curved Enclosure Kit is designed for easy do-it-yourself installation. With basic tools and at least one helper, most customers complete setup in a single afternoon.

 

Q: What kind of pipes do I need for the frame?

The frame uses 2-inch EMT conduit (Electrical Metal Tubing) — the same as our Pro Enclosure Kits.

You can either order the Pre-Cut Pipe Framing Kit (ships freight-ready) or source your own pipes locally.

If you can’t unload heavy boxes (each around 50 lbs), add Lift-Gate Service for easy delivery.

 

Q: Do I need a special projector for a curved enclosure?

No, you can use a standard projector, but image-warping software will help you achieve a perfect fit across the curved screen.


Compatible projectors include:

 

  • LG BU53RG

  • BenQ LK936ST

    Or use software like Immersive Display PRO for custom setups.

Tip: When mounting your projector, measure the distance from the front edge of the curved screen (closest to the golfer) — not the furthest point. This ensures a properly aligned projection with the use of screen warping software.


Screen-warping software lets you fine-tune or “bend” the projected image so it fits smoothly across the curved surface.

 

Q: How heavy is the Curved Enclosure Kit?

Weight depends on configuration:

 

  • Screen and enclosure only: Around 130–150 lbs

  • With pipe kit and accessories: Up to 250 lbs


All shipments are securely packaged for freight transport.

 

Q: Can the impact screen be returned or exchanged?

Impact screens are considered wearable items and cannot be returned or exchanged once used.

If your screen arrives damaged or defective, contact support@simulatordirect.com with photos and your order details.

 

Q: Can I order a custom-sized curved enclosure?

Yes! Custom builds are available within the following ranges:

 

  • Height: 102”–120”

  • Width: 144”–240”

  • Depth: 82”–240”

 

Allow for 6 inches above and 2–3 inches of side clearance for assembly.

Custom orders are non-returnable once production begins.

 

Q: Is there a warranty on the enclosure or screen?

Because screens naturally wear over time, they aren’t covered by a standard warranty.

Replacement components can be purchased individually through Simulator Direct.

 

Q: How long will it take to receive my order?

Typical lead time before shipment is 5–7 business days, plus 5–7 business days for transit within the U.S.

International orders may take longer due to customs processing.

 

Q: How long does the screen last?

With normal use, most screens last 3–5 years.

To extend the lifespan, rotate the screen periodically and use clean golf balls.

 

Q: How do I clean the screen?

Vacuum lightly to remove dust or debris. For marks, use a mild soap and water solution with a soft cloth, then dry immediately to avoid water stains.

 

Q: Do I need extra lighting or flooring?

Not required, but turf flooring and overhead lighting can enhance both the look of your space and your launch monitor’s tracking accuracy.

 

Q: What makes the Curved Enclosure different from other models?

The curved model delivers a wrap-around viewing experience unlike any other — expanding your field of vision and creating true depth perception for ultra-realistic simulation.

It’s built with the same premium materials as the Pro model but adds a precision-engineered curve designed for single-projector setups.

Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy:

 

Shipping Policy

 

Simulator Direct processes and ships orders using trusted carriers to ensure reliable delivery and product protection. Orders are typically fulfilled through FedEx or UPS, with freight delivery arranged for oversized products such as full simulator enclosures and pipe framing kits.

Lead Time & Processing:

Orders are generally processed within 5–7 business days, depending on the product type and order volume. Transit time varies between 3–7 business days after shipment. Tracking details will be provided via email once your order is dispatched.

Freight Deliveries & Lift Gate Service:

Larger items such as pipe framing kits and built-in panels are shipped via freight carriers. For residential or business deliveries without a loading dock, we strongly recommend selecting Lift Gate Service. This service allows the freight driver to safely lower your shipment to the ground using a hydraulic platform.

 

  • Typical lift gate capacity accommodates loads up to 1,000 lbs.

  • This service is especially useful for orders that include pre-cut pipe kits or heavier enclosure frames that arrive on pallets.

  • Fees for lift gate service vary based on carrier and location; please contact us for a quote if needed.

 

Freight Handling Information (Curved Golf Simulator Enclosure Kit):

Carl's Place golf simulator Pipe Framing Kits and Back Cover Pipe Kits are custom-fabricated components that ship directly from their manufacturing partner. Due to their size and weight, each kit requires special packaging and insured freight delivery. A flat Freight Handling Fee applies to cover professional packaging, carrier logistics, and safe arrival.

  • Pipe Framing Kit: $949 Freight Handling Fee

  • Back Cover Pipe Kit: $849 Freight Handling Fee

  • Bundle Both: $1,349 Combined Freight Handling Fee

    • Combined freight rate applied manually after order review. Partial refund issued once confirmed.

Rates are averaged nationally to account for regional carrier costs and state taxes. 

 

Shipping Responsibilities:

 

  • Customers are responsible for shipping costs on all orders unless otherwise stated.

  • International shipments do not include customs duties, brokerage, or import fees. These must be paid by the recipient.

  • Please inspect all deliveries upon arrival to ensure all boxes and components are received in good condition.

 


 

Return Policy

We want you to be satisfied with your purchase. However, due to the custom nature of many of our products listed for resale, certain restrictions apply.

Eligibility:

 

  • Returns must be requested within 14 days of receiving your order.

  • All items must be unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the customer.

 

Restocking Fees & Non-Returnable Items:

 

  • Products with custom sizing or configurations may incur a restocking fee of up to 30%.

  • Items incorporating special finishes or non-standard dimensions may not be eligible for return.

  • Wearable items, such as golf impact screens, are non-returnable once used, as natural wear occurs immediately after impact use.

  • Partial kit returns are not accepted; all components must be returned together.

 

Return Process:

 

  1. Contact support@simulatordirect.com to initiate your return request.

  2. Include your order number and photos (if applicable).

  3. Once approved, you will receive a return authorization and shipping instructions.

  4. Refunds are issued to the original payment method within 7–10 business days of receiving and inspecting the return.

 


 

Order Changes & Cancellations

 

If you need to change or cancel your order, please contact support@simulatordirect.com as soon as possible.

 

  • Orders with custom dimensions are subject to a 30% cancellation fee if changed after 24 hours.

  • Orders that include manufacturer-direct products may incur a 5% cancellation fee.

  • Cancellations are not guaranteed after shipment and will follow the standard return policy if fulfilled.

 


 

Warranty & Replacements

 

Carl's Place products are designed for long-term use but are considered wearable items due to their nature and purpose. Therefore, they are not covered under a traditional manufacturer warranty. Some visible wear may occur after the first use and is considered normal.

If you experience damage upon arrival or have performance concerns, please contact our support team with photos and your order number for assistance.

Replacement Parts:

Most components, including enclosure panels and screens, can be replaced individually. To request a replacement part, email support@simulatordirect.com with your order details and the specific item required.

Description

Carl's Place Curved Golf Enclosure Kit with Impact Screen

 

Experience golf like never before. A panoramic, wrap-around view that brings every shot to life.


Step into a true 180° golf experience with the Carl's Place Curved Golf Enclosure Kit, where cutting-edge design meets precision engineering. Crafted for serious golfers, training facilities, and home enthusiasts alike, this enclosure surrounds you with lifelike visuals and unmatched depth perception.


From the first swing to the final putt, you’ll feel like you’re standing on the fairway of your favorite course, not in your garage or basement.


 

Product Features

Product Features:

 

  • Immersive Curved Design:

    Unlike standard flat enclosures, this model features a gently curved impact screen that enhances the sense of depth and realism during play. The curvature creates a wraparound visual experience, making your simulator feel more lifelike and engaging.

  • Wider Field of View:

    The curved shape expands your viewing angle, surrounding you with the course and helping you better visualize shot shape and trajectory.

  • Smooth 4.5-Foot Curve Rise:

    The screen’s maximum curve depth is approximately 4.5 feet, creating a balanced arc that feels natural and visually seamless without requiring additional space.

  • DIY-Friendly Setup:

    The Curved Golf Enclosure Kit was designed as the first true do-it-yourself curved simulator enclosure. Clear step-by-step instructions make setup straightforward — no specialized tools or professional installation required.

  • Single Projector Design:

    The entire curved surface is optimized for use with just one projector, eliminating the need for complex multi-projector setups.

  • Projection Software Compatibility:

    To achieve a perfectly mapped image across the curved surface, additional warping software may be required. We recommend Immersive Display PRO v6.1.2, which has been successfully tested with this enclosure.

  • Premium Impact Screen: Triple-layer, tightly woven polyester for HD projection and long-term durability.




  • Blackout Enclosure Fabric: Light-absorbing panels eliminate glare for crisp, high-contrast visuals.

  • Customizable Fit: Standard or made-to-order sizing from 102”–120” high, 144”–240” wide, and 82”–240” deep (outside dimensions).

  • Heavy-Duty 2” Steel Fittings: Engineered for strength and stability in both home and commercial setups.

  • Foam Safety Inserts: Cushion frame edges to reduce ricochet and enhance safety.





  • Adjustable Bungee System: Fine-tune screen tension for optimal bounce-back control.

  • Optional Safety Baffles & Back Cover: Capture stray shots and block rear light for cleaner visuals.

  • Pre-Cut Pipe Framing Kit (Optional): Pre-measured, labeled pipes for faster, tool-free assembly.

  • Electronics Mount Compatibility: Add launch monitors or projectors using optional crossbars.

  • Multiple Depth Options: Available in 8 ft, 10 ft, and 15 ft standard depths (custom up to 20 ft).

  • Projection Software Compatible: Works seamlessly with tools like Immersive Display PRO, LG BU53RG, or BenQ LK936ST.

  • Professional-Grade Build: Designed for high-end home simulators and commercial golf bays alike.



What's Included

What's Included:

 

  • Blackout Enclosure Fabric (Blackstop™) – Heavy-duty, light-absorbing wall and ceiling panels reduce glare and create a cinematic, distraction-free environment.

  • Premium Golf Impact Screen – Triple-layer, tightly woven polyester for high-definition visuals and lasting performance under repeated ball strikes.

  • 2” Steel Fittings – Strong corner joints and connectors designed to hold your frame securely in place.

  • Ball Bungees and Zip Ties – Adjustable fasteners that secure the screen to the frame and allow precise tensioning.

  • Foam Frame Guards – Custom-fit foam pieces that slip behind the flaps, protecting the frame from direct impact and minimizing ricochet.

 

Recommended Add-Ons (Sold Separately):

 

  • Pipe Framing Kit – Pre-cut and labeled pipes that eliminate the need for local cutting or transport.

  • Back Cover and Back Cover Pipe Kit – Eliminates backlight bleed for superior projected image quality.

  • Safety Baffles – Vinyl strips that hang from the ceiling to catch high-angle shots.

 

Product Specifications

Product Specifications:

 

  • Available Sizes: 9×14 ft – 10×17 ft (custom sizing available to the inch)

    • Height (Min-Max): 102″ – 120″

    • Width (Min-Max): 144″ – 240″

    • Depth (Min-Max): 82″ – 240″ (8 ft, 10 ft, or 15 ft standard; custom options available)

  • Recommended Buffer Space: 2–3″ on each side and 6″ above the enclosure for assembly clearance

  • Recommended Hitting Distance: Minimum of 10 ft from the screen for safety and image clarity

  • Shipping Weight:

     

    • Without pipes: 130–150 lbs (ships in 4–5 boxes)

    • With pipe kit: Ships freight; heaviest box ≈ 50 lbs — lift-gate service recommended for palletized delivery

     

 

Getting Started Guide

Getting Started Guide:

 

Step 1: Measure your ceiling height, width, and depth. Ensure a minimum of 9 ft ceiling height for safe swings.

Step 2: Select a standard or custom size that fits your space.

Step 3: Choose your screen material (Premium or High Contrast Gray).

Step 4: Gather your 2″ EMT pipe set or add the pre-cut Pipe Framing Kit.

Step 5: Assemble the frame using provided fittings and fasteners.

Step 6: Attach the enclosure fabric and tension the impact screen.

Step 7: Add optional accessories — Foam inserts, baffles, back cover, and mounts.

Step 8: Align your projector and launch monitor, then enjoy your personal golf simulator.

 

Product Installation Guide

Setup & Installation Recommendations:

 

  • Maintain 12–16″ of clear space behind the impact screen to allow safe flex and prevent friction wear.

  • Leave 2–3″ of side clearance and at least 6″ of top clearance for assembly and ventilation.

  • Use clean golf balls and clubs to extend screen life.

  • Position your tee 10 ft from the screen to reduce bounce-back risk.

  • When setting up your projector, measure the distance from the front edge of the curved screen — Not the back or deepest part of the curve. This front edge is your true starting point for calculating the correct projector mounting distance.



Installation Video:

 



 

 

Product Manual and User Guides:

 

 





Add On's

Add On's:

 

Back Cover Kit and Back Cover Pipe Kit


Back Cover Kit – Eliminates light leak for better image contrast and a polished, professional appearance.

Back Cover Pipe Kit – Piping not included. You can either cut your own framing pipes locally using standard 2-inch EMT conduit or upgrade to our pre-cut pipe kit, designed for a precise fit and faster assembly






Safety Baffle

Safety Baffles – Ceiling-hung vinyl strips that stop high-angle shots and protect ceilings from mishits.


 




Pipe Framing Kit


Pipe Framing Kit – Pre-cut and marked 2” pipes shipped to your door — no cutting or measuring required.


FAQ's

Frequently Asked Questions:

Q: Does the Curved Golf Enclosure Kit come with pipes?

No. Frame pipes are not included with the standard kit. You can purchase standard 2” EMT conduit locally or choose the optional pre-cut pipe kit for a faster, more precise setup.

 

Q: How much ceiling height do I need?

Allow at least 6 inches of additional clearance above your chosen enclosure height for fittings and assembly.

For example, a 9 ft enclosure should be installed in a room with at least 9 ft 6 in of total height.

 

Q: How much space should I leave around the enclosure?

Maintain 12–16 inches of open space behind the screen for air movement and ball impact, and 2–3 inches on the sides and top for assembly.

Keep your hitting mat 10–12 ft from the screen for accurate readings and safe play.

 

Q: How long does it take to assemble the curved enclosure?

Setup takes about 4 hours. We recommend having two or more people to help lift and connect the frame pipes safely.

 

Q: Is the curved golf simulator really DIY?

Yes! The Curved Enclosure Kit is designed for easy do-it-yourself installation. With basic tools and at least one helper, most customers complete setup in a single afternoon.

 

Q: What kind of pipes do I need for the frame?

The frame uses 2-inch EMT conduit (Electrical Metal Tubing) — the same as our Pro Enclosure Kits.

You can either order the Pre-Cut Pipe Framing Kit (ships freight-ready) or source your own pipes locally.

If you can’t unload heavy boxes (each around 50 lbs), add Lift-Gate Service for easy delivery.

 

Q: Do I need a special projector for a curved enclosure?

No, you can use a standard projector, but image-warping software will help you achieve a perfect fit across the curved screen.


Compatible projectors include:

 

  • LG BU53RG

  • BenQ LK936ST

    Or use software like Immersive Display PRO for custom setups.

Tip: When mounting your projector, measure the distance from the front edge of the curved screen (closest to the golfer) — not the furthest point. This ensures a properly aligned projection with the use of screen warping software.


Screen-warping software lets you fine-tune or “bend” the projected image so it fits smoothly across the curved surface.

 

Q: How heavy is the Curved Enclosure Kit?

Weight depends on configuration:

 

  • Screen and enclosure only: Around 130–150 lbs

  • With pipe kit and accessories: Up to 250 lbs


All shipments are securely packaged for freight transport.

 

Q: Can the impact screen be returned or exchanged?

Impact screens are considered wearable items and cannot be returned or exchanged once used.

If your screen arrives damaged or defective, contact support@simulatordirect.com with photos and your order details.

 

Q: Can I order a custom-sized curved enclosure?

Yes! Custom builds are available within the following ranges:

 

  • Height: 102”–120”

  • Width: 144”–240”

  • Depth: 82”–240”

 

Allow for 6 inches above and 2–3 inches of side clearance for assembly.

Custom orders are non-returnable once production begins.

 

Q: Is there a warranty on the enclosure or screen?

Because screens naturally wear over time, they aren’t covered by a standard warranty.

Replacement components can be purchased individually through Simulator Direct.

 

Q: How long will it take to receive my order?

Typical lead time before shipment is 5–7 business days, plus 5–7 business days for transit within the U.S.

International orders may take longer due to customs processing.

 

Q: How long does the screen last?

With normal use, most screens last 3–5 years.

To extend the lifespan, rotate the screen periodically and use clean golf balls.

 

Q: How do I clean the screen?

Vacuum lightly to remove dust or debris. For marks, use a mild soap and water solution with a soft cloth, then dry immediately to avoid water stains.

 

Q: Do I need extra lighting or flooring?

Not required, but turf flooring and overhead lighting can enhance both the look of your space and your launch monitor’s tracking accuracy.

 

Q: What makes the Curved Enclosure different from other models?

The curved model delivers a wrap-around viewing experience unlike any other — expanding your field of vision and creating true depth perception for ultra-realistic simulation.

It’s built with the same premium materials as the Pro model but adds a precision-engineered curve designed for single-projector setups.

Shipping/Returns & Warranty Policy

Shipping/Returns & Warranty Policy:

 

Shipping Policy

 

Simulator Direct processes and ships orders using trusted carriers to ensure reliable delivery and product protection. Orders are typically fulfilled through FedEx or UPS, with freight delivery arranged for oversized products such as full simulator enclosures and pipe framing kits.

Lead Time & Processing:

Orders are generally processed within 5–7 business days, depending on the product type and order volume. Transit time varies between 3–7 business days after shipment. Tracking details will be provided via email once your order is dispatched.

Freight Deliveries & Lift Gate Service:

Larger items such as pipe framing kits and built-in panels are shipped via freight carriers. For residential or business deliveries without a loading dock, we strongly recommend selecting Lift Gate Service. This service allows the freight driver to safely lower your shipment to the ground using a hydraulic platform.

 

  • Typical lift gate capacity accommodates loads up to 1,000 lbs.

  • This service is especially useful for orders that include pre-cut pipe kits or heavier enclosure frames that arrive on pallets.

  • Fees for lift gate service vary based on carrier and location; please contact us for a quote if needed.

 

Freight Handling Information (Curved Golf Simulator Enclosure Kit):

Carl's Place golf simulator Pipe Framing Kits and Back Cover Pipe Kits are custom-fabricated components that ship directly from their manufacturing partner. Due to their size and weight, each kit requires special packaging and insured freight delivery. A flat Freight Handling Fee applies to cover professional packaging, carrier logistics, and safe arrival.

  • Pipe Framing Kit: $949 Freight Handling Fee

  • Back Cover Pipe Kit: $849 Freight Handling Fee

  • Bundle Both: $1,349 Combined Freight Handling Fee

    • Combined freight rate applied manually after order review. Partial refund issued once confirmed.

Rates are averaged nationally to account for regional carrier costs and state taxes. 

 

Shipping Responsibilities:

 

  • Customers are responsible for shipping costs on all orders unless otherwise stated.

  • International shipments do not include customs duties, brokerage, or import fees. These must be paid by the recipient.

  • Please inspect all deliveries upon arrival to ensure all boxes and components are received in good condition.

 


 

Return Policy

We want you to be satisfied with your purchase. However, due to the custom nature of many of our products listed for resale, certain restrictions apply.

Eligibility:

 

  • Returns must be requested within 14 days of receiving your order.

  • All items must be unused, in original packaging, and in resalable condition.

  • Return shipping costs are the responsibility of the customer.

 

Restocking Fees & Non-Returnable Items:

 

  • Products with custom sizing or configurations may incur a restocking fee of up to 30%.

  • Items incorporating special finishes or non-standard dimensions may not be eligible for return.

  • Wearable items, such as golf impact screens, are non-returnable once used, as natural wear occurs immediately after impact use.

  • Partial kit returns are not accepted; all components must be returned together.

 

Return Process:

 

  1. Contact support@simulatordirect.com to initiate your return request.

  2. Include your order number and photos (if applicable).

  3. Once approved, you will receive a return authorization and shipping instructions.

  4. Refunds are issued to the original payment method within 7–10 business days of receiving and inspecting the return.

 


 

Order Changes & Cancellations

 

If you need to change or cancel your order, please contact support@simulatordirect.com as soon as possible.

 

  • Orders with custom dimensions are subject to a 30% cancellation fee if changed after 24 hours.

  • Orders that include manufacturer-direct products may incur a 5% cancellation fee.

  • Cancellations are not guaranteed after shipment and will follow the standard return policy if fulfilled.

 


 

Warranty & Replacements

 

Carl's Place products are designed for long-term use but are considered wearable items due to their nature and purpose. Therefore, they are not covered under a traditional manufacturer warranty. Some visible wear may occur after the first use and is considered normal.

If you experience damage upon arrival or have performance concerns, please contact our support team with photos and your order number for assistance.

Replacement Parts:

Most components, including enclosure panels and screens, can be replaced individually. To request a replacement part, email support@simulatordirect.com with your order details and the specific item required.